Investment Operations and Billing Associate at Tolleson Wealth Management

Cincinnati, Ohio, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Wealth Management, Financial ServicesIndustries

Requirements

High School Diploma required; Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred
Minimum 2 years of relevant experience in financial services or wealth management
Familiarity with operations and back-office accounting/billing systems preferred
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Experience with portfolio management software; Addepar knowledge is a plus
Familiarity with Schwab Advisor Services, Fidelity Wealthscape, and Laserfiche is advantageous
Strong attention to detail and mathematical aptitude
Excellent problem-solving and project management skills
Ability to prioritize and manage multiple projects in a dynamic environment
Effective communication skills—both written and verbal—with professionalism and tact
Collaborative team player with a positive, proactive attitude
Highly adaptable, process-oriented, and committed to continuous learning
Initiative, accountability, and intrinsic motivation
Commitment to delivering high-quality work and supporting team success
Enthusiasm for learning and embracing change in a fast-paced environment

Responsibilities

Maintain and administer the Addepar billing system, including account setup, closure, and ongoing management
Collaborate with the Billing Lead to execute quarter-end billing, prepare client invoices, and generate billing reports
Upload invoices and reports to the client portal promptly and accurately
Manage billing-related cases in CRM system
Monitor custodian transactions for accuracy within Addepar
Perform daily security setup in Addepar
Provide backup and overflow coverage for the New Account team
Create and maintain portfolio analysis views and reports in Addepar
Serve as a system super-user for Addepar, ensuring best practices and efficiency
Support additional projects and tasks as assigned by management
Partner with the accounting team to maintain accurate revenue records

Skills

Key technologies and capabilities for this role

AddeparMicrosoft ExcelMicrosoft OfficeCRMSchwab Advisor ServicesFidelity WealthscapeLaserfichebilling systemsportfolio managementclient invoicing

Questions & Answers

Common questions about this position

What benefits are offered for this position?

The role includes a comprehensive benefits package with medical, dental, vision, life, and long-term disability insurance, flexible spending accounts, 401(k) with company match and profit sharing, generous paid time off and holidays, paid parental and medical leave, professional development opportunities, and a hybrid work schedule.

Is this a remote or hybrid role?

This is a hybrid work schedule.

What technical skills are required for this role?

Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is required, along with experience with portfolio management software; Addepar knowledge is a plus. Familiarity with Schwab Advisor Services, Fidelity Wealthscape, and Laserfiche is advantageous.

What is the company culture like?

The company fosters a collaborative, inclusive, and growth-oriented environment that values integrity, innovation, continuous learning, initiative, accountability, and team success.

What makes a strong candidate for this position?

Strong candidates have a Bachelor’s degree in Finance, Accounting, or related field preferred, at least 2 years of experience in financial services, Addepar knowledge, strong attention to detail, problem-solving skills, and a proactive, adaptable attitude.

Tolleson Wealth Management

Multi-family office providing wealth management services

About Tolleson Wealth Management

Tolleson Wealth Management provides a variety of wealth management services tailored for affluent families. Their offerings include investment management, trustee services, philanthropy, and private banking, all designed to simplify the financial lives of their clients while aligning with their family values. The company fosters a collaborative work environment where team members are encouraged to support each other and focus on the well-being of both clients and colleagues. Unlike many other wealth management firms, Tolleson emphasizes a personalized approach, serving a select group of clients to ensure dedicated attention and service. The goal of Tolleson Wealth Management is to enhance the financial well-being of their clients and create lasting relationships built on trust and shared values.

Dallas, TexasHeadquarters

2000Year Founded

VENTURE_UNKNOWNCompany Stage

Social Impact, Financial ServicesIndustries

201-500Employees

Risks

Robo-advisors pose a threat with low-cost solutions for tech-savvy clients.

ESG investing trends may pressure Tolleson to adapt its strategies.

Regulatory scrutiny could impact Tolleson's operations and fiduciary responsibilities.

Differentiation

Tolleson offers bespoke wealth management services tailored to high-net-worth families.

The firm emphasizes philanthropy, aligning with clients' family values and community engagement.

Tolleson integrates technology in wealth management, winning awards for innovation.

Upsides

Tolleson's investment in Alphabet Inc. showcases strategic growth in tech sectors.

Recognition as a top wealth manager enhances Tolleson's industry reputation.

Community partnerships and philanthropy strengthen client relationships and brand image.

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