International Order to Cash (O2C) Assistant Manager at Xplor

Newcastle upon Tyne, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Payments, SaaSIndustries

Requirements

Proven experience in managing O2C operations and leading teams
Strong understanding of accounting principles and reconciliations
Hands-on experience with Stripe or similar payment platforms
Familiarity with ERP systems and system integration projects (e.g., NetSuite, Salesforce, or similar)
Experience in the SAAS and payments industry (highly desirable)
Advanced Excel skills
Excellent analytical, communication, and stakeholder management skills
Ability to thrive in a fast-paced, global environment
Knowledge of international accounting standards and multi-currency environments
Project management or process improvement experience
Communicates effectively and contributes to a positive team dynamic
Applies situational awareness to anticipate challenges and resolve issues independently
Demonstrates sound judgment and practical decision-making in day-to-day tasks
Attention to detail at the utmost highest quality

Responsibilities

Lead and manage the O2C team, providing guidance, performance management, and development opportunities
Oversee the day-to-day function of the full O2C process including order management, billing, collections, cash application, and escalation resolution (including processing where required)
Deputize for the regional assistant managers
Ensure timely and accurate reconciliation of accounts receivable and related accounting entries
Collaborate with cross-functional teams to support system integrations and process improvements
Monitor KPIs and SLAs to drive continuous improvement and operational efficiency
Support audit and compliance activities related to revenue and receivables
Identify and implement automation opportunities to streamline workflows alongside Managers and main stakeholders
Maintain strong internal controls and ensure adherence to company policies and regulatory requirements
Maintain a proactive approach to problem-solving and risk avoidance

Skills

Order to Cash

O2C

Accounts Receivable

Billing

Collections

Cash Application

Order Management

Reconciliation

KPI Monitoring

SLA Management

Process Improvement

Automation

Team Management

Performance Management

Audit

Compliance

Xplor

Provides software and payment solutions for businesses

About Xplor

Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.

None, NoneHeadquarters

2022Year Founded

DEBTCompany Stage

Consumer Software, Enterprise Software, FintechIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Risks

Increased competition from Square and Stripe may impact Xplor's market share.

Economic instability in Australia and New Zealand could affect Xplor Gym's adoption.

Regulatory scrutiny on PayFac as a Service may delay its implementation.

Differentiation

Xplor integrates SaaS solutions with embedded payments for everyday life businesses.

The company offers AI-driven tools like Service Autopilot for innovative service delivery.

Xplor's PFaaS optimizes payment systems, unlocking new revenue streams for SaaS companies.

Upsides

Xplor Gym's launch in Australia and New Zealand expands its fitness market presence.

Justin Beck's appointment is set to drive global growth in home services.

Generative AI integration can enhance Xplor's offerings, adding value for clients.

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