Intern, Viewer Experience, Disney+ APAC - Jan to Jun 2026 at The Walt Disney Company

Singapore

Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Entertainment, Streaming MediaIndustries

Currently an undergraduate pursuing a bachelor's degree in Business Administration, or a related field
Still an undergraduate and not yet graduated during the internship period
Must be available for full-time internship commitment (Monday to Friday, 9am-6pm) between January to June 2026
Indicate your internship availability (start and end date) in your resume
Indicate your expected graduation date in your resume
Self-starter, self-motivation and always looking for opportunities to improve processes
Strong organizational and process orientation skills; able to plan, meet deadlines, produce workflows and implement processes confidently
A curious mindset with the ability to think strategically and drive results
Strong team player with a positive and determined attitude
Possesses strong interpersonal skills with a high level of enthusiasm in collaborating in cross functional teams
Thrive in a high paced environment and adapt quickly to changing priorities; willingness to learn, ask questions, demonstrate resourcefulness

Compile and deliver weekly Viewer Experience performance reports summarizing Business Process Outsourcer (BPO) performance and trending issues for the benefit of stakeholders across the business
Pull ad hoc issue/trend specific BPO performance reports as required
Run weekly check-ins with the BPOs and share business updates as needed
Take and distribute meeting notes as required
Provide daily operational support for BPOs on contact drivers, customer feedback, and identify areas of improvements
Communicate with VX Teams across the business on BPO pain points
Collaborate with cross functional Disney Streaming team on product initiatives
Assist with investigatory work, analysing performance data to identify trends and root causes and reviewing samples of data to pull out specific examples illustrative of particular issues
Audit and troubleshoot product issues, providing escalations to product and engineering teams as necessary