Intern - Technical Installations at National Information Solutions Cooperative (NISC)

Lake Saint Louis, Missouri, United States

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Energy, CommunicationsIndustries

Requirements

High School diploma or equivalency required
Pursuing an Associate or Bachelor’s degree in a computer related field
Strong customer orientation
Strong knowledge of Windows desktop operating systems
Familiarity with Linux and Windows servers and operating systems
Familiarity with the setup and support of TCP/IP networks
Strong problem solving skills and attention to detail
Strong verbal and written, interpersonal, and communication skills
Ability to work independently, as well as in a team environment
Ability to effectively adapt to change
Ability to interact in a positive manner with internal and external contacts
Ability to convey technical solutions to both technical and non-technical users
Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality
Ability to lift up to 30 pounds, see, speak, hear, operate computer keyboards or office equipment, and stand, walk, and sit

Responsibilities

Install and update Veeam Backup and Replication software for NISC members
Monitor Veeam Backup and Replication jobs run at NISC member sites and in NISC’s Veeam data center
Assist Technical Implementations Team with configuration of Linux and Windows servers and virtual machines
Perform OS package and service pack upgrades on existing servers
Create and test printers on Windows and Linux servers
Install SSL certificates on Linux servers
Monitor Windows and Linux servers via Xymon monitoring tools
Log and develop action plans for support issues identified by Xymon
Ensure that all information is appropriately entered and utilized in the iVUE Support tool
Provide IT system and application support to NISC employees and customers in person as well as via phone and e-mail

Skills

Key technologies and capabilities for this role

Veeam BackupLinuxWindows ServerVirtual MachinesTCP/IPXymonSSL CertificatesiVUE

Questions & Answers

Common questions about this position

What is the duration of this internship?

Current applications are under consideration for Summer 2026, running from May to August.

What education is required for this intern position?

A High School diploma or equivalency is required, and candidates must be pursuing an Associate or Bachelor’s degree in a computer-related field.

What technical skills are desired for this role?

Desired skills include strong knowledge of Windows desktop operating systems, familiarity with Linux and Windows servers, familiarity with TCP/IP networks, and experience with tools like Veeam, Xymon, and server configurations.

What soft skills are important for this internship?

Key soft skills include strong customer orientation, problem-solving skills, attention to detail, communication skills, ability to work independently and in a team, and adaptability to change.

What makes a strong candidate for this Technical Installations Intern role?

A strong candidate will have a customer-focused mindset, technical familiarity with Windows/Linux systems and networks, plus excellent problem-solving, communication, and teamwork abilities while pursuing a computer-related degree.

National Information Solutions Cooperative (NISC)

Software solutions for broadband and utilities

About National Information Solutions Cooperative (NISC)

National Information Solutions Cooperative (NISC) provides software solutions for the broadband and utility industries, helping clients like electric cooperatives and telecommunications companies improve customer engagement and service efficiency. Their products include tools for capital credit management, consumer analytics, and service provisioning, which assist clients in managing operations and providing detailed energy usage data to customers. NISC operates on a subscription-based model, offering ongoing support and updates, which ensures a steady revenue stream. The company's goal is to maximize client return on investment through exceptional customer support and tailored software solutions.

Lake Saint Louis, MissouriHeadquarters

2000Year Founded

VENTURE_UNKNOWNCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Risks

Emerging tech startups pose competition in the utility and broadband sectors.

Rapid technological advancements may strain NISC's resources for software updates.

Potential regulatory changes could necessitate costly adjustments to NISC's solutions.

Differentiation

NISC is a cooperative, owned by its Member-Owners, ensuring deep industry insight.

Over 11 million consumers use NISC's IT systems across multiple regions.

NISC offers a comprehensive suite of SaaS solutions tailored for utility and broadband industries.

Upsides

Increased demand for smart grid technology aligns with NISC's energy management solutions.

The rise of 5G technology benefits NISC's telecommunications clients.

NISC's DERMS program addresses the expansion of distributed energy resources.

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