Insurance Operations Analyst at Accenture

Gurugram, Haryana, India

Accenture Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, PensionsIndustries

Requirements

  • Up to 5 years of experience in UK Pension domain – Client Administration (Mandatory)
  • Experience in SIPP (Self-Invested Personal Pension) Support, Client Project Management, Sales Support, Private Funds, Adviser Servicing, Client Relations
  • Knowledge of MS Office Tools
  • Graduate in any stream
  • Experience in the UK Pension domain (mandatory)
  • Open to flexible shifts based on business requirements
  • Good verbal & written communication skills
  • Good typing skills and attention to detail
  • Good time management skills and ability to work independently

Responsibilities

  • Processing UK Pension Client Administration tasks
  • Handling Client Administration tasks including SIPP Support, Client Management, Sales Support, Private Funds, Adviser Servicing, Client Relations
  • Handling adviser charges, calls, company updates, and adviser changes on client records
  • Managing investor updates, info requests, beneficiary records, portal queries, plan illustrations, settlements, and advisor changes
  • Managing client updates, mailings, legal notices, GDPR tasks, and document management
  • Driving operational reporting, regulatory submissions, data analysis, process governance, and Consumer Duty communications oversight
  • Supporting advisor onboarding, portal access, pre-sale queries, and streamlined adviser charge management
  • Delivering Ops reporting, tool development, process governance, business analysis, intranet management, and regulatory reporting
  • Reviewing client administration requests, processing them, and requesting additional information/documents if needed
  • Coordinating with internal/external stakeholders to complete business administration requests
  • Complying with all regulatory requirements, procedures, and Federal/State/Local regulations
  • Researching queries/requests from Business Partners/Client Support Teams and replying with minimum response time
  • Providing query support and training/refresher to team members
  • Reviewing job aids/process guides to ensure they are updated with all processing information
  • Ensuring effective update dissemination and maintaining update tracker/log
  • Ensuring adherence to Quality Control standards
  • Completing assigned responsibilities and projects within timelines apart from managing daily BAU

Skills

UK Pension
Client Administration
SIPP Support
Client Project Management
Sales Support
Private Funds
Adviser Servicing
Client Relations
MS Office
Communication Skills

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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