Institutional Sales Manager

Salary: [Not Specified] Location Type: [Not Specified] Employment Type: [Not Specified]

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.

In 2015, BitMEX revolutionized the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances.

For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or www.bitmex.com, and follow LinkedIn, Discord, Telegram and X.

Position Overview

The Institutional Business Development team is responsible for the coverage and growth of Corporate and VIP clients, identifying new business opportunities, conducting competitive market analysis and enhancing the BitMEX brand in the institutional space.

As an Institutional Sales Manager, you will build relationships and drive revenue-generating activities with institutional sales clients. You will work closely with other teams to provide insight and feedback from clients about products and features on the platform and manage your customer portfolio with the ultimate end goal of generating more volume and revenue on the BitMEX platform.

Your key focus will be to onboard and oversee the coverage of new Hedge Fund and Asset Manager clients, particularly those with a background in traditional electronic derivatives markets. Your input will help define the strategy and to refine the BitMEX product to be successful in this client segment.

Key Responsibilities

• Identify new prospect clients, guiding them through onboarding and initial trading phases.
• Deliver best-in-class coverage and support to our Institutional and individual VIP clients, fostering deep relationships to drive increased trading volumes, liquidity, and loyalty.
• Promote available tools, products, and strategies to empower clients in maximizing their trading potential on the BitMEX platform.
• Serve as the primary point of contact for our Institutional customers, owning all direct communications.
• Gather, analyse, and regularly report on client feedback, including issues, recommendations, and criticisms, linking them directly to trading activity.
• Collaborate closely with BitMEX Product and Engineering teams to explain the priority of client issues and craft effective solutions, including writing specific improvement proposals.
• Maintain a thorough understanding of the BitMEX trading platform, current and future product/service offerings, and their impact on the client base.
• Clearly articulate the BitMEX value proposition and tailor it to diverse client segments.
• Suggest and implement process enhancements to boost team efficiency and elevate coverage quality.
• Maintain a current awareness of industry-related developments and competitive landscapes.
• Represent BitMEX at relevant industry conferences (occasional travel required) to stay abreast of developments, enhance brand image, and solidify relationships.

Qualifications

• Minimum of 5 years of direct experience engaging with Hedge Fund and Asset Manager clients within the financial services industry.
• Proven track record of achieving sales KPIs and successfully expanding client bases.
• Existing client relationships within the client sector and the cryptocurrency industry are highly desirable, but not required.
• Experience of managing electronic trading relationships with t[...truncated]