Insights Sr Researcher, Software at Logitech

Cork, County Cork, Ireland

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Consumer ElectronicsIndustries

Requirements

Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, or a closely related field, with a strong record in research methodology
Demonstrable experience in leading and executing mixed-method research (qualitative and quantitative) for complex projects, ideally within a technology environment
Proven ability to develop and execute learning plans that span the product roadmap, from early-stage ideation through iterative development and post-launch analysis
Hands-on experience with a broad range of testing tools, with particular expertise in Maze, and a strong understanding of panel recruitment and managing research logistics
Excellent organizational skills, meticulous attention to detail, and the ability to manage multiple concurrent research initiatives effectively
Strong written and verbal communication, presentation, and storytelling skills, with the ability to articulate complex research findings and recommendations to diverse audiences
Familiarity with software research techniques (unmoderated usability testing, A/B testing, tree testing, card sorting, etc.)
A strong portfolio showcasing previous research projects (plus)
Data analytics experience (plus)

Responsibilities

Conduct unmoderated usability studies using tools such as Maze (task creation, participant recruitment, analysis)
Lead 1:1 user interviews (script development, moderation, data synthesis)
Manage research logistics (internal/external recruitment, screening, scheduling, communication, incentives)
Develop and implement learning plans for strategic NPIs along the roadmaps, guiding research efforts from initial ideation through post-launch evaluation
Design, lead, and execute mixed-method research studies (qualitative and quantitative) for complex projects from end-to-end
Partner with product and design stakeholders to identify critical research questions, translate complex software design hypotheses into robust user testing plans, and drive consensus on research objectives
Synthesize complex research findings into clear, compelling, and actionable insights
Champion the integration of user feedback and research-driven recommendations directly into the product development process, influencing key decisions

Skills

Key technologies and capabilities for this role

mixed-method researchunmoderated usability testingA/B testingtree testingcard sortingMazeuser interviewsdata synthesisresearch logisticslearning plansdata analyticsqualitative researchquantitative research

Questions & Answers

Common questions about this position

What degree is required for the Insights Sr Researcher, Software role?

A Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, or a closely related field with a strong record in research methodology is required.

What research experience is needed for this position?

Demonstrable experience in leading and executing mixed-method research (qualitative and quantitative) for complex projects, ideally within a technology environment, is required. Candidates should also have proven ability to develop and execute learning plans across the product roadmap.

What tools and techniques should I be familiar with for this role?

Familiarity with software research techniques like unmoderated usability testing, A/B testing, tree testing, and card sorting is needed, along with hands-on experience using tools such as Maze for task creation, participant recruitment, and analysis.

What are Logitech's core values for success in this role?

The core behaviors and values are: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment.

Is the salary or compensation mentioned for this position?

This information is not specified in the job description.

Logitech

Designs and sells computer peripherals and accessories

About Logitech

Logitech designs and manufactures computer peripherals and digital interaction tools, including keyboards, webcams, headsets, and mice. Their products enhance how users connect with the digital world, focusing on user experience and design. Logitech's offerings cater to a wide range of customers, from individual consumers to businesses and professional gamers, and are sold through various online and retail channels. What sets Logitech apart from competitors is their strong commitment to quality and continuous innovation, which allows them to meet the changing needs of their users and set industry standards. The company's goal is to improve digital interaction for everyone, ensuring customer satisfaction through excellent support and community engagement.

San Jose, CaliforniaHeadquarters

1981Year Founded

IPOCompany Stage

Consumer Software, Design, Consumer GoodsIndustries

5,001-10,000Employees

Benefits

Comprehensive medical, dental, and vision

Life insurance, and short- and long-term disability

Flexible spending accounts for health care, dependent care and commuter expenses

Generous paid time off and holidays

Employee Assistance Program

Wellness programs and gym/sport benefits & discounts

Company social events

Logitech product discounts

Tuition reimbursement plan

Fun environment - take a break and play a game!

Retirement plan benefits

Risks

Increased competition from brands like Razer and Corsair in gaming peripherals.

Supply chain vulnerabilities affect availability of crucial semiconductor components.

Stricter EU environmental regulations may increase production costs for Logitech.

Differentiation

Logitech's diverse brand portfolio caters to various consumer and enterprise needs.

The company is recognized for its innovative design and user experience focus.

Logitech's commitment to sustainability enhances its brand reputation.

Upsides

Growing demand for remote work solutions boosts sales of webcams and headsets.

The gaming industry's growth supports increased sales of Logitech's gaming peripherals.

Rising content creation platforms drive demand for Logitech's streaming equipment.

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