Insights Client Success Lead at dunnhumby

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Consumer Goods, Customer Data ScienceIndustries

Requirements

Experience in building client relationships and managing stakeholders
Experience of prioritising multiple workstreams to ensure the delivery of maximum value
Experience of analysing data to solve challenging problems and deliver business value
Ability to simplify the complex – distil lots of information down to key conclusions
Strong attention to detail – stress testing your conclusions so we deliver trustworthy analysis
Ability to operate nimbly, as you will be working on several projects at once
Ability to lead a team and work closely with data scientists to translate the commercial ask into a technical ask and back
Experience in an FMCG retailer, supplier or consultancy

Responsibilities

Own the category insights workplan
Deliver actionable insight direct to the category teams at Tesco as well as other stakeholders such as central insights or brand
Collaborate with others across the product insight team, retail and commercial teams as well as with Tesco to shape solutions and deliver insight
Consult with Tesco on category strategies and customer understanding

Skills

client relationship management

stakeholder management

data analysis

workstream prioritization

business value delivery

insights delivery

category strategy

customer understanding

dunnhumby

Customer data analytics for retail optimization

About dunnhumby

dunnhumby specializes in Customer Data Science, focusing on enhancing customer experiences for retailers and brands through data analysis. The company uses advanced analytics to interpret customer behavior, preferences, and trends, which allows clients to implement targeted marketing campaigns. Instead of storing personal data, dunnhumby analyzes data using unique identifiers from browsers and devices to maintain privacy. Its services include media solutions, customer insights, and personalized marketing strategies, which help clients improve customer engagement and sales. Additionally, dunnhumby Ventures invests in early-stage retail technology startups, ensuring the company remains at the forefront of retail innovation. The main goal of dunnhumby is to empower businesses to create better customer experiences through data-driven insights.

London, United KingdomHeadquarters

1989Year Founded

BUYOUT_LBOCompany Stage

Data & Analytics, Consulting, Venture Capital, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Unlimited Paid Time Off

Remote Work Options

Risks

Departure of key media team member may disrupt dunnhumby's media strategy.

Challenges in integrating startups with enterprises could misalign innovation goals.

Data privacy concerns may arise from partnerships, affecting client trust.

Differentiation

dunnhumby leverages AI to optimize product selection and inventory management.

The company offers a unique Competitive Threat Evaluator for strategic market insights.

dunnhumby partners with startups through its Retail Innovation Network to drive retail tech.

Upsides

Real-time data analytics partnerships enhance dunnhumby's market adaptability.

AI-powered tools position dunnhumby as a leader in competitive retail analysis.

The Retail Innovation Network fosters collaboration, boosting innovation in retail technology.

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