Inside Sales Representative /Customer Service Rep. at SunSource

Savage, Minnesota, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Industrial Distribution, ManufacturingIndustries

Requirements

2+ years of experience and/or a 2-year Associates or Technical degree
Exposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment) preferred
Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
Working experience with Trend is a plus
Strong analytical, mathematical, and mechanical aptitude
Proficient in Microsoft Office

Responsibilities

Support customers and outside sales team
Prioritize and manage your workload in a fast-paced environment
Proactively anticipate customer's and manager's needs
Field 50-100+ emails daily
Effectively communicate via email/phone
Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance

Skills

Key technologies and capabilities for this role

Microsoft ExcelMicrosoft WordMicrosoft OfficeEmailTrendCustomer ServiceSalesVendor PricingAnalytical Skills

Questions & Answers

Common questions about this position

What compensation and benefits does SunSource offer?

SunSource offers an industry competitive compensation plan, along with medical, dental, and 401(k) benefits.

Is this position remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need 2+ years of experience or a 2-year Associates/Technical degree, exposure to customer service/sales/purchasing (ideally in manufacturing/distribution), proficiency in Microsoft Office including Excel and Word, and strong analytical, mathematical, and mechanical aptitude.

What growth opportunities are available at SunSource?

SunSource offers tuition reimbursement and training opportunities for talented people with a desire to learn and grow.

What makes a strong candidate for this Inside Sales Representative position?

A strong candidate has 2+ years of experience or an Associates/Technical degree, customer service/sales/purchasing exposure in manufacturing/distribution, proficiency in Microsoft Office and related software, and strong analytical, mathematical, and mechanical aptitude.

SunSource

Distributes fluid power components and systems

About SunSource

SunSource distributes fluid power components and systems for industries such as OEM, MRO, and mobile equipment. Their services include design and engineering support, supply chain optimization, and repair capabilities, all aimed at enhancing productivity and reducing costs for clients. Unlike competitors, SunSource combines a national reach with a strong local presence, ensuring personalized customer service and technical support. The company focuses on building meaningful relationships and developing its associates, with the goal of delivering high-quality products and services that drive growth.

Windsor, CaliforniaHeadquarters

2001Year Founded

VENTURE_UNKNOWNCompany Stage

Automotive & Transportation, Industrial & ManufacturingIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Tuition Reimbursement

Risks

Competition from online marketplaces like Amazon Business threatens traditional distributors.

Electric and hybrid equipment may reduce demand for traditional fluid power components.

Supply chain vulnerabilities could impact SunSource's ability to meet customer demands.

Differentiation

SunSource offers comprehensive services including design, engineering, and supply chain optimization.

The company has over 85 years of experience in the fluid power sector.

SunSource emphasizes associate development and strong customer-supplier relationships.

Upsides

Growing demand for energy-efficient hydraulic systems boosts SunSource's market potential.

IoT integration enhances predictive maintenance, reducing downtime and improving efficiency.

Rise of electric and hybrid equipment creates new opportunities for component supply.

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