Inside Sales Representative at Remitly

Mexico

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

Bachelor’s degree in business, Marketing, Communication, or a closely related discipline
Proven background in sales support, customer service, or administrative functions
Experience within the publishing industry or collaboration with sales teams is highly desirable
Understanding of CRM platforms and internal coordination workflows
Fluent in Spanish (native level) and highly proficient in English, both spoken and written
Exceptional organizational skills with a keen eye for detail
Outstanding communication and interpersonal skills
Demonstrated ability to handle multiple tasks, prioritize workload, and meet deadlines
Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
Experienced with CRM tools such as SLX
Comfortable engaging in cross-departmental meetings and ensuring follow-up on assigned actions
Strong analytical abilities to assess feedback and interpret sales-related data
Proactive, flexible, and solutions-driven approach to work

Responsibilities

Provide day-to-day support to the regional sales team across various sales activities
Act as initial contact for incoming sales queries and escalate appropriately
Assist in the processing of smaller sales opportunities via Customer Services
Coordinate the distribution and tracking of inspection copies
Support the planning and execution of promotional events and campaigns
Collaborate with marketing and product teams to ensure promotional materials are aligned and effective
Attend internal meetings with content, inventory, operations, and other teams to follow up on sales-related actions
Maintain accurate records of interactions, feedback, and promotional activities in the CRM system
Assist with administrative tasks such as documentation filing, distribution of promotional tools, and coordination of regional book fairs
Upload new title information to distributor and bookseller platforms
Liaise with internal departments including editorial, credit control, and customer services

Skills

Sales Support

Customer Service

Administrative Support

Sales Coordination

Query Handling

Promotional Events

Campaign Planning

Marketing Collaboration

Team Meetings

Record Management

Spanish

English

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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