Customer Service Representative
Beyond FinanceSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Distribution, Enterprise ComputingIndustries
Requirements
- Proven experience in order processing, sales support, or inside sales
- Strong attention to detail and accuracy
- A customer- and service-oriented mindset
- Ability to prioritise tasks and work flexibly in a dynamic environment
Responsibilities
- Preparing and managing customer quotations
- Accurately processing incoming customer orders
- Responding to queries regarding pricing, product availability, and order status
- Acting as the main point of contact for daily customer inquiries
- Maintaining proactive communication on open quotes and opportunities
- Supporting the development and maintenance of long-term customer relationships
- Liaising with internal departments such as Credit Management and Customer Services
- Managing after-sales support (e.g. back orders, issue resolution) and administrative follow-up
- Using CRM and administrative systems to ensure records are accurate and up-to-date
Skills
CRM
order processing
sales support
quotation management
customer service
pricing inquiries
product availability
administrative systems
inside sales
Arrow Electronics
Global provider of technology solutions and services
About Arrow Electronics
Arrow Electronics provides technology solutions that support innovation for technology manufacturers and service providers. The company develops and delivers high-tech solutions that improve business operations and everyday life. Its offerings include computing, power management, and Internet of Things (IoT) applications. Arrow collaborates with clients to create complex technology systems, such as smart battery ecosystems for electric motorbikes and wearable health monitoring devices for firefighters. Unlike many competitors, Arrow not only sells technology products but also offers consulting and engineering services to help clients design and implement customized systems. The goal of Arrow Electronics is to drive innovation and enhance efficiency and quality of life through its comprehensive technology solutions.
Englewood, ColoradoHeadquarters
1935Year Founded
IPOCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
10,001+Employees
Risks
Increased competition in cloud services could impact Arrow's growth.
Rapid technological changes in IoT may challenge Arrow's innovation pace.
Supply chain vulnerabilities, especially in semiconductors, could disrupt product delivery.
Differentiation
Arrow Electronics offers comprehensive technology solutions across multiple industries.
The company collaborates with clients to engineer complex technology systems.
Arrow's business model includes consulting and engineering services for customized solutions.
Upsides
Growing demand for IoT security solutions presents expansion opportunities for Arrow.
Increased investment in smart city projects boosts demand for Arrow's integrated systems.
Rising interest in sustainable tech aligns with Arrow's electric motorbike technologies.
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