Inside Sales Manager (m/w/d) Gift Cards at eBay

Planegg, Bavaria, Germany

eBay Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payments, E-commerceIndustries

Requirements

  • Abgeschlossene kaufmännische Ausbildung (z.B. im Groß- und Außenhandel) oder betriebswirtschaftliches Studium
  • Erste Kunden- und Projekterfahrung im technischen Umfeld (Quereinsteiger willkommen)
  • Kundenorientierte, ergebnisorientierte Arbeitsweise mit hoher Selbstständigkeit, Engagement und Eigeninitiative
  • Sichere Kenntnisse in MS-Office-Anwendungen; optimalerweise erste Erfahrungen mit CRM- und Warenwirtschaftssystemen
  • Fließende Deutsch- und Englischkenntnisse für interkulturelles Umfeld

Responsibilities

  • Unterstützen der Key Account Manager bei operativen und administrativen Tätigkeiten
  • Eigenverantwortliche Erstellung von Angeboten und Produktanlagen, Mengenplanung sowie Freigabe-Anfragen für neue Produkte
  • Planung und Durchführung von Promotions
  • Optimierung von Produktanlageprozessen sowie Einsteuerung von Promotions, Reportings und Testings
  • Eigenständige Betreuung, Tracking, Monitoring und Finalisierung von Projekten
  • Ansprechpartner und Schnittstelle für interne Abteilungen (Vertrieb, IT, Controlling, Content Management) und externe Stakeholder (Retailers); Unterstützung bei technischen Abtimmungen

Skills

Key technologies and capabilities for this role

Inside SalesKey Account ManagementPayment SolutionsGift CardsPrepaid CardsCustomer CoordinationProcess ManagementTeamworkSelf-OrganizationProblem SolvingIT CoordinationControlling

Questions & Answers

Common questions about this position

Is this a remote or hybrid position?

The position is hybrid.

What is the employment duration for this role?

This is a temporary position as a maternity leave replacement, initially limited to 2 years.

What qualifications and experience are required?

A completed commercial apprenticeship, such as in wholesale and foreign trade, or a business administration degree is required, along with initial customer and project experience in a technical environment.

What is the team structure like?

The role is part of a 6-person Inside Sales Team led by Fabian Firnkes, which serves as the backbone of Key Account Management and handles operational challenges as the central point of contact.

What skills make a strong candidate for this position?

Candidates who are precise, independent, reliable, self-organized, solution-oriented, and thrive in teamwork while coordinating between sales, IT, controlling, and content management will stand out.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters
1995Year Founded
$6.5MTotal Funding
IPOCompany Stage
Consumer Software, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
401(k) Company Match
Paid Vacation
Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.
Social media platforms with shopping features could divert traffic from eBay.
Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.
The platform provides robust buyer and seller protections, enhancing trust in transactions.
eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.
The rise of social commerce offers eBay opportunities to integrate social shopping features.
Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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