Inside Sales Consultant at Hear.com

Arizona, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Hearing Care, SalesIndustries

Requirements

Great empathy: Natural ability to understand and connect with customers, focusing 100% on the customer
Strong sales skills: Proven success in phone sales with emphasis on empathy and solution-driven approaches
Growth mindset: Strong work ethic, desire to learn, adapt, and improve; not intimidated by new systems/technology (Salesforce, Twilio, Zoom, Outlook, Chrome)
Ability to multi-task: Organized, able to work within a team, strong leadership habits, self-discipline to be autonomous
Commitment to 90-day training: Participate in live, comprehensive training
Reliable network connectivity: Able to hardwire to home network with download speed >100Mbps and upload speed >20Mbps

Responsibilities

Connect with customers: Handle high volume of outbound calls to warm, pre-qualified leads to understand needs and guide toward personalized hearing care solutions
Coordinate appointments: Schedule appointments between customers and network of partner providers
Support the customer journey: Guide customers through their 45-day trial period, ensuring complete satisfaction with devices

Skills

Phone Sales

Outbound Calling

Customer Empathy

Appointment Scheduling

Customer Support

Sales

CRM Systems

Hear.com

Advanced hearing aids with smartphone connectivity

About Hear.com

hear.com offers advanced hearing aids with nearly invisible designs and smartphone connectivity, powered by super-fast sound processing and speech-enhancing algorithms. The company's digital business model has revolutionized hearing care, helping over 100,000 customers achieve better hearing since 2012.

396 Alhambra Cir #600, Coral Gables, FL 33134, USAHeadquarters

2012Year Founded

IPOCompany Stage

HardwareIndustries

201-500Employees