Infra Tech Support Practitioner at Accenture

Bengaluru, Karnataka, India

Accenture Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT ServicesIndustries

Requirements

  • Minimum 5 years of experience in DevOps
  • Proficiency in DevOps (Must Have skill)
  • Experience with Google Kubernetes Engine (Good to Have skill)
  • Strong understanding of continuous integration and continuous deployment practices
  • Familiarity with cloud service providers and their management
  • Experience in scripting and automation to streamline processes
  • 15 years full-time education

Responsibilities

  • Provide ongoing technical support and maintenance of production and development systems and software products (remote and onsite)
  • Provide hardware/software support and implement technology at the operating system-level across server and network areas, and for particular software solutions/vendors/brands
  • Perform L1 and L2/basic and intermediate level troubleshooting
  • Act as a Subject Matter Expert (SME)
  • Collaborate and manage the team to perform
  • Be responsible for team decisions
  • Engage with multiple teams and contribute to key decisions
  • Provide solutions to problems for immediate team and across multiple teams
  • Facilitate knowledge sharing sessions to enhance team capabilities
  • Monitor system performance and implement improvements as necessary

Skills

DevOps
Google Kubernetes Engine
Linux
Troubleshooting
System Administration
Hardware Support
Network Support
L1 Support
L2 Support

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

Land your dream remote job 3x faster with AI