Infra Tech Support Practitioner at Accenture

Bhubaneswar, Odisha, India

Accenture Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
IT ServicesIndustries

Requirements

  • Minimum 2 years of experience in Backup and Recovery Systems
  • Proficiency in Backup and Recovery Systems (Must Have skill)
  • Strong understanding of system maintenance and support processes
  • Experience with troubleshooting techniques for both hardware and software
  • Familiarity with various operating systems and network configurations
  • Ability to document technical processes and solutions effectively
  • 15 years full-time education

Responsibilities

  • Perform independently and become a Subject Matter Expert (SME)
  • Actively participate and contribute in team discussions
  • Contribute to providing solutions for work-related problems
  • Assist in the implementation of technology solutions at the operating system level across server and network areas
  • Conduct basic and intermediate level troubleshooting for hardware and software issues
  • Provide ongoing technical support and maintenance of production and development systems and software products (remote and onsite)
  • Provide hardware/software support for configured services running on various platforms within defined operating model and processes

Skills

Backup and Recovery Systems
Technical Support
Troubleshooting
Hardware Support
Software Support
Operating Systems
Server Management
Network Support
L1 Support
L2 Support

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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