Information Development Engineer at Hewlett Packard Enterprise

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cloud ComputingIndustries

Requirements

BA/BS in Communication, Journalism, Technical Communication, or related field
Strong technical skills with ability to translate complex technologies into easy-to-use content
Persistent self-starter with strong collaborative skills
Enjoys continuous learning and can push through barriers to get things done
Applies intermediate level of subject matter knowledge to solve a variety of common business issues
Works on problems of moderately complex scope
Acts as an informed team member providing analysis of information and limited project direction input
Exercises independent judgment within defined practices and procedures

Responsibilities

Analyzes customer information requirements and product specifications to define technical content strategy and plan
Designs and develops written and/or visual product-related information (e.g., user/configuration/troubleshooting guides, online information like interactive demos and help systems)
Codes, builds, compiles, and tests online information and/or sets up, loads, and tests systems hardware to create information deliverables
Provides feedback on ease of use and user interfaces to product development
Acts as customer advocate to help define/refine product requirements
Develops standards and style documents and templates, scripts, style sheets, and script and graphic libraries to ensure common look and feel
Interfaces with cross-functional areas (e.g., marketing, test, support, manufacturing) as a member of the product development team
Works with a team of writers and editors to research, write, and produce high-quality, topic-based documentation for HPE products and applications in the Automated WAN space
Produces a range of deliverables including short-format web copy, in-product instructions, tooltips, and user guidance for intuitive digital experiences
Collaborates with key stakeholders such as UX designers, product managers, content strategists, and subject matter experts
Follows established style and process guidelines to provide consistency and completeness

Skills

Key technologies and capabilities for this role

Technical WritingContent StrategyUser GuidesTroubleshooting GuidesHelp SystemsInteractive DemosScriptingStyle SheetsTemplatesUI FeedbackHardware Testing

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills are required for the Information Development Engineer role?

The role requires strong technical skills to analyze customer information requirements, design and develop written/visual product information like guides and online help, and code/build/test online information systems. Experience interfacing with cross-functional teams and acting as a customer advocate is also needed.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this position?

A motivated candidate with strong technical skills focused on creating customer-focused documentation for HPE products, particularly in the Automated WAN space, and the ability to contribute to exceptional customer experiences will stand out.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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