Indirect Sales Account Executive (BP) at Comcast

Salem, Oregon, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Strong operational knowledge of company-owned and operated retail stores and broad understanding of company's operations (call center, care, tech ops, billing, warehouse)
In-depth experience, knowledge and skills in own discipline
Ability to determine own work priorities
Ability to act as resource for colleagues with less experience
Thorough and recent competitive knowledge of features and benefits of products and pricing as well as competitive advantage over other service providers
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Understand Operating Principles and make them guidelines for job performance
Own the customer experience by thinking and acting in ways that put customers first, provide seamless digital options, and make them promoters
Be enthusiastic learners, users and advocates of game-changing technology, products and services, especially digital tools and experiences
Win as a team by working together and being open to new ideas
Be an active part of the Net Promoter System by joining huddles, making call backs and helping elevate opportunities to do better

Responsibilities

Manage the results of a territory of branded partner retail locations to ensure delivery of consistent customer experience and achievement of regional sales objectives
Work with management of branded partners to ensure delivery of best in class sales, customer experience, operational execution and financial performance at branded partner locations
Establish goals and work with branded partner management to identify areas for strategic and operational improvement
Support assigned branded partner locations to ensure delivery of consistent customer experience
Manage ongoing relationships with branded partners and develop and distribute promotional and communications materials
Ensure each branded partner retail location is maintained and merchandised consistent with brand standards and operating guidelines
Serve as liaison to branded partners with regards to any sales and customer care-related issues that may escalate to Comcast
Create and provide face-to-face sales presentations to branded partner management
Attain territorial sales goals and objectives as established by regional/divisional management
Maintain and prepare daily prospecting and sales funneling activity reports as required
Other duties and responsibilities as assigned

Skills

sales management

account management

territory management

operational execution

relationship management

customer experience

retail operations

sales objectives

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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