Inbound Sales Representative at Clickstop

Urbana, Iowa, United States

Clickstop Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Sales, FastenersIndustries

Requirements

  • Employed with Clickstop for at least 6 months
  • Engaged
  • Meeting expectations of current role
  • In good standing (not currently under formal discipline and no formal discipline in prior 90 days)
  • Discussed opportunity with current manager prior to applying
  • Dedicating ~9 months to developing skills and relationships before consideration for role change (e.g., to Business Development Consultant)
  • Highly aligned with Clickstop’s Core Values, mission, values, strategies, and goals

Responsibilities

  • Own and direct inbound calls for the customer
  • Collaborate daily with customer service and account management teams to meet customer needs
  • Handle inbound phone calls directly or connect customers to the best-suited department or individual for optimal customer experience
  • Qualify customers, focusing on sales growth and profitability
  • Maximize customer interactions through upselling, cross-selling, or creating awareness of other products and Clickstop brands
  • Execute daily responsibilities with product and application knowledge
  • Collaborate with team members and leaders to develop necessary skills
  • Drive culture and business forward as part of the team mentality (no individual commission structure)

Skills

Key technologies and capabilities for this role

Inbound SalesSalesCustomer EngagementCommunicationRelationship Building

Questions & Answers

Common questions about this position

What is the internal hiring process like at Clickstop?

The process starts with your current manager receiving a scorecard notification within three business days, followed by a meeting with the Talent Acquisition Specialist to decide on proceeding. If approved, you'll schedule with the hiring manager; if not, you'll discuss with your manager why not.

What are the criteria for internal applicants at Clickstop?

Applicants must have been employed for at least 6 months, be Engaged, meeting current role expectations, in good standing without recent formal discipline, and have discussed the opportunity with their current manager.

What is the career growth path for this Inbound Sales Representative role?

This role serves as the first step in an established growth path towards a Business Development Consultant role, requiring about 9 months to develop skills and relationships before consideration for promotion.

What is the company culture like at Clickstop?

Clickstop has an award-winning culture that encourages growth in career and home life, offering autonomy, support, and the ability to be yourself while building genuine connections.

What does the Inbound Sales Representative role involve at Clickstop?

You own and direct inbound calls for customers, collaborating daily with customer service and account management teams, in a non-traditional inside sales approach.

Clickstop

Multi-brand e-commerce and manufacturing company

About Clickstop

Clickstop is a multi-brand holding company that operates in the e-commerce and manufacturing sectors, managing various brands that specialize in different product categories. The company generates revenue by selling high-quality products online, targeting niche markets to build customer loyalty and achieve higher profit margins. A key aspect of Clickstop's strategy is its strong workplace culture, which encourages employee ownership and initiative, driving productivity and innovation. The company's goal is to foster growth for both itself and its employees while maintaining a commitment to quality and customer satisfaction.

Urbana, IllinoisHeadquarters
2005Year Founded
$2MTotal Funding
DEBT_PPCompany Stage
Industrial & Manufacturing, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Life Insurance
Disability Insurance
Company Equity

Risks

Increased competition from larger e-commerce players like Amazon.
Rising raw material costs could squeeze Clickstop's profit margins.
Potential tariffs on imports may affect Clickstop's supply chain and costs.

Differentiation

Clickstop excels in creating a strong workplace culture, recognized nationally in 2023.
The company operates multiple brands, each targeting different niche markets.
Clickstop's focus on quality and customer satisfaction sets it apart in e-commerce.

Upsides

Growing demand for eco-friendly products aligns with Clickstop's offerings.
AI-driven e-commerce tools can enhance Clickstop's customer experience and sales.
Subscription models present new revenue opportunities for Clickstop.

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