Inbound Sales Representative at Clickstop

Urbana, Iowa, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Sales, FastenersIndustries

Requirements

Employed with Clickstop for at least 6 months
Engaged
Meeting expectations of current role
In good standing (not currently under formal discipline and no formal discipline in prior 90 days)
Discussed opportunity with current manager prior to applying
Dedicating ~9 months to developing skills and relationships before consideration for role change (e.g., to Business Development Consultant)
Highly aligned with Clickstop’s Core Values, mission, values, strategies, and goals

Responsibilities

Own and direct inbound calls for the customer
Collaborate daily with customer service and account management teams to meet customer needs
Handle inbound phone calls directly or connect customers to the best-suited department or individual for optimal customer experience
Qualify customers, focusing on sales growth and profitability
Maximize customer interactions through upselling, cross-selling, or creating awareness of other products and Clickstop brands
Execute daily responsibilities with product and application knowledge
Collaborate with team members and leaders to develop necessary skills
Drive culture and business forward as part of the team mentality (no individual commission structure)

Skills

Inbound Sales

Sales

Customer Engagement

Communication

Relationship Building

Clickstop

Multi-brand e-commerce and manufacturing company

About Clickstop

Clickstop is a multi-brand holding company that operates in the e-commerce and manufacturing sectors, managing various brands that specialize in different product categories. The company generates revenue by selling high-quality products online, targeting niche markets to build customer loyalty and achieve higher profit margins. A key aspect of Clickstop's strategy is its strong workplace culture, which encourages employee ownership and initiative, driving productivity and innovation. The company's goal is to foster growth for both itself and its employees while maintaining a commitment to quality and customer satisfaction.

Urbana, IllinoisHeadquarters

2005Year Founded

$2MTotal Funding

DEBT_PPCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Life Insurance

Disability Insurance

Company Equity

Risks

Increased competition from larger e-commerce players like Amazon.

Rising raw material costs could squeeze Clickstop's profit margins.

Potential tariffs on imports may affect Clickstop's supply chain and costs.

Differentiation

Clickstop excels in creating a strong workplace culture, recognized nationally in 2023.

The company operates multiple brands, each targeting different niche markets.

Clickstop's focus on quality and customer satisfaction sets it apart in e-commerce.

Upsides

Growing demand for eco-friendly products aligns with Clickstop's offerings.

AI-driven e-commerce tools can enhance Clickstop's customer experience and sales.

Subscription models present new revenue opportunities for Clickstop.

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