Implementations Senior Specialist at Onbe

Buffalo Grove, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PaymentsIndustries

Requirements

Bachelor’s degree
3+ years of experience in an implementation, or client-facing onboarding role using proven implementation or project management methodologies
Basic understanding of best practices in project lifecycle methodology and project management principles
Project Management tool/software experience (Smartsheet, MS Project, etc.), preferred
Excellent business writing and communication skills
Knowledge of Microsoft programs including Word, Excel, and PowerPoint
Familiarity with the payment industry ecosystem preferred but not required
Ability to work hybrid onsite 2 days per week at Buffalo Grove, IL location (occasional travel may be required)

Responsibilities

Oversee and execute multiple concurrent implementations for established Onbe clients by applying structured implementation methodologies, coordinating tasks according to internal processes, configuration standards, and specific client requirements
Manage client and internal stakeholder expectations and translate client requirements and program characteristics to internal partners
Coordinate implementation deliverables and clearly communicate to task owners and next steps with clients as needed and with internal departments including but not limited to Account Executives and Client Support
Provide timely status reporting and lead status meetings that ensure clear messaging, outline deliverables, and supervise ownership & status of open issues
Escalate barriers to implementation success, partnering closely with Client Support to action and resolve issues quickly
Configure and test internal systems to verify all program requirements have been fulfilled
Lead process improvement efforts and change management for low complexity, repeatable implementations for existing clients

Skills

Client Implementation

Project Management

Stakeholder Management

Status Reporting

Implementation Methodologies

Configuration Standards

Task Coordination

Issue Resolution

Onbe

Digital payment solutions for businesses

About Onbe

Onbe specializes in digital payment solutions that enhance the payment experience beyond traditional currency transactions. The company provides a variety of customizable and secure payment options for businesses across multiple industries, including automotive, biotech, and telecom. Onbe's primary focus is on corporate disbursement solutions, which help companies efficiently and securely distribute funds to their recipients. Unlike many competitors, Onbe tailors its services to meet the specific needs of different sectors, allowing clients to create engaging payment experiences that drive growth and address market challenges. The goal of Onbe is to be a preferred payments partner, delivering value that extends beyond mere transactions and improving the overall experience for both businesses and their customers.

Buffalo Grove, IllinoisHeadquarters

1996Year Founded

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Wellness Program

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Parental Leave

Risks

Emerging fintech startups increase competition in digital payments.

Regulatory risks in niche markets like recycling may impact operations.

Reliance on partnerships could pose challenges if partners face difficulties.

Differentiation

Onbe offers customizable digital payment solutions across diverse industries.

The platform enables instant digital disbursements, enhancing recipient satisfaction.

Onbe's partnerships expand its reach in niche markets like recycling and restaurant tips.

Upsides

Growing demand for digital payments boosts Onbe's market potential.

Partnerships with industry leaders enhance Onbe's service offerings.

Onbe's focus on instant payouts aligns with consumer preferences for speed and convenience.

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