Implementation Project Manager
Foodsmart- Full Time
- Junior (1 to 2 years)
Candidates should possess 5+ years of experience in implementation, client success, or project management, ideally within healthcare or enterprise SaaS environments. They should have strong experience managing day-to-day client operations, running project management meetings, and setting agendas for cross-functional teams. Exceptional communication and relationship-building skills are required, along with the ability to engage with stakeholders at all levels. Demonstrated ability to resolve escalations, manage competing priorities, and deliver polished, professional communications is also necessary. Familiarity with healthcare operations and workflows is preferred.
As an Implementation Success Partner, the role involves overseeing daily operations at assigned clients, facilitating feedback sessions with client teams, guiding clients through the implementation journey, gathering client feedback and resolving issues, developing and maintaining implementation documentation, refining messaging for client communications, serving as the primary escalation point and support contact, defining and measuring value-creation initiatives, delivering tailored training sessions, collaborating with R&D and other internal teams, and aligning go-live schedules with organizational readiness.
Automates healthcare operations using AI technology
Qventus provides a platform that uses artificial intelligence and machine learning to improve healthcare operations. The platform integrates data from Electronic Health Records and market sources to automate various care processes. By optimizing resource utilization and increasing visibility within healthcare facilities, Qventus helps reduce patient stays and enhances the quality of care. It also aims to alleviate staff burnout by minimizing cognitive load, allowing healthcare workers to spend more time with patients. Unlike many competitors, Qventus focuses on strategic partnerships and has demonstrated significant financial benefits for its clients, with some reporting over $10 million in annual savings. The goal of Qventus is to transform healthcare operations, making them more efficient and effective for both providers and patients.