[Remote] Implementation Specialist – Retail Solutions at A1M Solutions

Alberta, Alberta, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, SoftwareIndustries

Requirements

Ability to manage multiple client projects simultaneously
Knowledge of retail operations (hardware, building materials, lumber)
Accounting knowledge
Excellent communication skills in English (French is an asset but not required)
Strong organizational skills, with the ability to prioritize and manage stress
Team-oriented, positive, and solution-focused mindset
Flexibility to work with clients in different time zones remotely and on customer site traveling across Canada
Strong focus on customer training

Responsibilities

Understand the client’s operational processes and business context
Participate in preparatory meetings with various internal teams
Gather business requirements using internal tools and questionnaires
Prepare training materials and a clear implementation schedule
Plan and coordinate meetings and training sessions with the client
Support the migration of information into the system (without programming)
Adjust system configuration based on defined operational needs
Train store super-users, both on customer site and remotely
Provide active support during the go-live phase
Monitor project progress and follow up regularly with clients
Prepare and assist the client during the testing phase
Collaborate with internal teams to ensure a successful implementation

Skills

Retail Operations

Hardware Retail

Building Materials

Lumber Industry

Accounting

Customer Training

Data Migration

System Configuration

Project Management

Client Onboarding

Business Requirements Gathering

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees