Implementation Specialist at Global Payments

Vancouver, British Columbia, Canada

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FinTech, Financial ServicesIndustries

Polished and professional approach
Excellent and demonstrable problem-solving skills
Strong interpersonal skills and an ability to quickly establish solid relationships with clients
Strong presentation and report-writing skills
Quick to adapt to new environments/technologies and able to grasp complex business processes
Ability to manage expectations, facilitation skills and a knack for turning conflict into positive outcomes
Strong entrepreneurial spirit and a willingness to do what it takes to get the job done
Undergraduate degree or technical diploma
Proven experience handling enterprise level customer projects
2+ years of software deployment experience (asset)
Business experience in one or more of the following markets (asset): Ski & Attractions, Government, Parks and Recreation, Education, Not for Profit, Endurance, Sports
Technical experience with computer and network architecture, database schematics, APIs, and SQL (certifications or professional designations asset)
Project management experience
Experience with ACTIVE’s software solutions (asset)
Understand and communicate accounting best practices
Legally authorized to work for any employer in Canada on a full-time basis without need for immigration sponsorship

Conduct functional planning and scoping sessions with ACTIVE and client project stakeholders
Design and Implement hardware, software, and data integration solutions with customers that satisfy their business needs
Coordinate all day-to-day details for implementations
Develop and manage technology deployment strategies
Develop and deploy end user training plan applicable
Work with Project Manager to execute implementations according to plan
Work with Project Consultants to coordinate functional requirements with deliverables
Work with Support Analysts to facilitate handoff as project closes
Intake and analyze business problems then establish and deploy technical solutions