Implementation Associate, AUS at Attentive

Sydney, New South Wales, Australia

Apply Now

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Technology, SaaSIndustries

Requirements

1+ years experience in marketing software for e-commerce and retail companies
Technical aptitude and passion for Attentive technology platform
Familiarity with common design best practices
Self-starter, entrepreneurial mindset
Strong track record of performance and organized

Responsibilities

Manage critical account on-boarding steps for new Mid-Market/SMB account sign-ups
Collaborate on projects to drive business outcomes including launching email customers and increasing existing customer product adoption
Work directly with MM Sales & CS teams to increase launch efficiency
Build creatives for Attentive Opt-in Units
Collaborate with AEs on technical components of account onboarding
Serve as a technical resource for AEs during sales process
Identify solutions for automating steps in the onboarding process
Make strategic recommendations to improve onboarding sequence to drive customer value during the free trial

Skills

Key technologies and capabilities for this role

SMS marketingemail campaignsaccount onboardingcustomer successsales supporttechnical implementationautomationopt-in unitscreativesproduct adoption

Questions & Answers

Common questions about this position

What experience is required for the Implementation Associate role?

Candidates need 1+ years of experience in marketing software for e-commerce and retail companies, along with technical aptitude and passion for the Attentive technology platform.

What are Attentive's company values?

Attentive's values are Default to Action, Be One Unstoppable Team, Champion the Customer, and Act Like an Owner.

Is prior experience in all areas required to apply?

No, if you do not meet all the requirements listed, Attentive still encourages you to apply, as no job description is perfect and they may have other opportunities that match your skills.

What salary or compensation does this role offer?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

Attentive

Personalized SMS marketing solutions for businesses

About Attentive

Attentive provides personalized SMS marketing solutions that help eCommerce businesses and direct-to-consumer (DTC) brands engage their customers through targeted text messaging. The platform uses APIs and webhooks to allow businesses to easily create and manage custom SMS campaigns. Unlike its competitors, Attentive operates on a subscription-based model, offering various features and premium customization options, which helps clients increase customer engagement and sales. The company's goal is to enhance customer relationships and drive revenue growth through effective communication.

Hoboken, New JerseyHeadquarters

2016Year Founded

$839.5MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consulting, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities

Risks

Competition from Textla could erode Attentive's market share in SMS marketing.

Over-reliance on AI may lead to data privacy concerns and regulatory scrutiny.

Dependency on third-party integrations like ParTech poses risks if partnerships dissolve.

Differentiation

Attentive leads in AI-driven SMS marketing with hyper-personalized messaging solutions.

The company offers seamless integration with APIs and webhooks for efficient communication.

Attentive's subscription model ensures steady revenue with premium add-ons for customization.

Upsides

Attentive saw 128% revenue growth in the UK, highlighting demand for AI solutions.

Partnership with ParTech enhances restaurant loyalty programs, boosting customer retention.

Attentive's AI Journeys and AI Pro offer unique one-to-one marketing, differentiating them.

Land your dream remote job 3x faster with AI

Try Jobo Free