Onboarding Specialist
BoulevardSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing, Technology, SaaSIndustries
Requirements
- 1+ years experience in marketing software for e-commerce and retail companies
- Technical aptitude and passion for Attentive technology platform
- Familiarity with common design best practices
- Self-starter, entrepreneurial mindset
- Strong track record of performance and organized
Responsibilities
- Manage critical account on-boarding steps for new Mid-Market/SMB account sign-ups
- Collaborate on projects to drive business outcomes including launching email customers and increasing existing customer product adoption
- Work directly with MM Sales & CS teams to increase launch efficiency
- Build creatives for Attentive Opt-in Units
- Collaborate with AEs on technical components of account onboarding
- Serve as a technical resource for AEs during sales process
- Identify solutions for automating steps in the onboarding process
- Make strategic recommendations to improve onboarding sequence to drive customer value during the free trial
Skills
SMS marketing
email campaigns
account onboarding
customer success
sales support
technical implementation
automation
opt-in units
creatives
product adoption
Attentive
Personalized SMS marketing solutions for businesses
About Attentive
Attentive provides personalized SMS marketing solutions that help eCommerce businesses and direct-to-consumer (DTC) brands engage their customers through targeted text messaging. The platform uses APIs and webhooks to allow businesses to easily create and manage custom SMS campaigns. Unlike its competitors, Attentive operates on a subscription-based model, offering various features and premium customization options, which helps clients increase customer engagement and sales. The company's goal is to enhance customer relationships and drive revenue growth through effective communication.
Hoboken, New JerseyHeadquarters
2016Year Founded
$839.5MTotal Funding
SERIES_ECompany Stage
Data & Analytics, Consulting, Consumer SoftwareIndustries
1,001-5,000Employees
Benefits
Generous PTO
Medical, Dental, & Vision Insurance
Daily Lunch Delivery Credit
Equity
Remote Work & Wellness Benefits
Company-Wide Events & Employee-Led Activities
Risks
Competition from Textla could erode Attentive's market share in SMS marketing.
Over-reliance on AI may lead to data privacy concerns and regulatory scrutiny.
Dependency on third-party integrations like ParTech poses risks if partnerships dissolve.
Differentiation
Attentive leads in AI-driven SMS marketing with hyper-personalized messaging solutions.
The company offers seamless integration with APIs and webhooks for efficient communication.
Attentive's subscription model ensures steady revenue with premium add-ons for customization.
Upsides
Attentive saw 128% revenue growth in the UK, highlighting demand for AI solutions.
Partnership with ParTech enhances restaurant loyalty programs, boosting customer retention.
Attentive's AI Journeys and AI Pro offer unique one-to-one marketing, differentiating them.
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