Manager, Quality Reporting
Interwell Health- Full Time
- Junior (1 to 2 years)
Candidates should possess an Associate’s Degree or a Bachelor’s Degree, with preferred business experience in a healthcare and/or insurance setting, and working experience with technology-based processes within a business environment. Strong communication skills, including the ability to apply critical thinking, manage time efficiently, and meet specific deadlines, are essential, along with computer literacy and typing skills.
The Quality Analyst is responsible for managing the various aspects of the medical file review process, including reviewing completed referrals to ensure client questions have been addressed appropriately and reviewing completed reports for accuracy. They will follow up with reviewers and clients with any additional questions or clarifications, update clients frequently on referral progress, ensure reports are grammatically correct and free of spelling errors, adhere to the QA checklist prior to completion, format reports for approval, and communicate clearly between the customer, reviewer, and Operations team. Additionally, the Quality Analyst must confidently speak with physicians and clients regarding the content of their peer reviews, and perform other duties and special projects as assigned.
Specialty coffee shop with efficient service
Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.