Responsibilities

The Clinical EMR Specialist will serve as an IT application expert, functioning as an internal consultant, change manager, vendor liaison, and service desk specialist. They will implement changes and improvements within HCHB and other systems, manage release cycles, and ensure adherence to GHG change management policies. The Specialist will process incidents and service requests, escalate issues to vendors, collaborate with the IT team, support projects involving clinical applications, and provide training and education on system functionality. Additionally, they will participate in audit initiatives to maintain compliance with regulations such as SOX and HIPAA.