Homecare Homebase Clinical EMR Specialist

Position Overview

• Location Type: Remote/Nationwide, USA
• Job Type: Full-time
• Salary: Not specified

Graham Healthcare Group is seeking a Clinical EMR Specialist to support its companies on the Homecare Homebase (HCHB) EMR and other clinical business applications, including Forcura, Worldview, various referral portals, and emerging technologies. This is a remote position.

Requirements

• Associate degree in business, IT, or clinical field. Bachelor's degree preferred.
• Three years of experience in the Home Health and/or Hospice industry.
• 3 years of experience with the HCHB EMR system is required.
• Working knowledge of the Home Health and/or Hospice industry and regulations.
• Strong critical thinking skills and judgment to understand the risks and downstream impact of system changes and processes.
• Ability to manage projects and/or reliably complete tasks as assigned within a reasonable timeframe.
• Effective verbal and written communication skills.

Responsibilities

• Serve as a subject matter expert on optimizing HCHB and other systems, including workflow, documentation, and other processes.
• Implement changes and improvements within HCHB and other systems, including release management, changes to clinical forms, pathways, workflow, service codes, table set-up, and integrations.
• Adhere to GHG change management policies and procedures for all HCHB changes.
• Process HCHB/Pointcare incidents and service requests within the ITSM tool.
• Escalate issues to HCHB and other vendors directly where applicable and monitor to resolution.
• Collaborate and communicate with the GHG IT team on changes and initiatives that may impact ticket volume.
• Foster a positive and collaborative working relationship with all team members.
• Support projects and initiatives involving the implementation or expansion of other clinical applications.
• Provide training and education on the functionality of HCHB and other systems.
• Participate in and support audit initiatives to remain in compliance with SOX, HIPAA, etc.

About Graham Healthcare Group

Graham Healthcare Group has been designing business and technology solutions for home health and hospice companies for over 20 years, focusing on driving better care, outcomes, and productivity. Their solutions have been integrated across the healthcare continuum.

Benefits

• Competitive Pay with opportunity for advancement.
• Health and Welfare Benefits: Various medical, dental, and vision insurance options.
• Supplemental Benefits: Company-paid life insurance and disability benefits; pre-tax FSA and HSA plans.
• Generous PTO Packages.
• Retirement: Company-offered 401k plan and pension.
• Company-Paid Education Programs: 50% discounts on tuition for selected courses from Purdue and Kaplan.
• Note: Benefits may vary based on employment status.

Application Instructions & Notices

• Successful completion of a drug screen (including medical and recreational marijuana) is part of the background process.
• By supplying your phone number, you agree to receive communication via phone or text.
• By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer.