HVAC Service Technician (Weekends) at Hiller Plumbing, Heating, Cooling & Electrical

Goodlettsville, Tennessee, United States

Hiller Plumbing, Heating, Cooling & Electrical Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HVAC, Home Services, Plumbing, ElectricalIndustries

Requirements

  • Minimum of 3 to 5 years of verifiable work experience in the HVAC industry
  • Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment
  • Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment
  • EPA Certified
  • High School diploma or general education degree (GED) required
  • NATE Certification preferred
  • HVAC certification or Diploma preferred
  • Valid driver’s license

Responsibilities

  • Perform a thorough and accurate HVAC inspection
  • Perform all HVAC repairs and replacements to applicable codes
  • Facilitate order for all parts required for appointments and ensure preparedness for the day of service
  • Submit purchase orders to dispatch or other designated purchasing team administrators
  • Effectively communicate with the customer regarding questions, concerns and problems
  • Train, coach and mentor apprentices
  • Maintain a courteous demeanor with customers and associates at all times

Skills

Key technologies and capabilities for this role

HVACService TechnicianTroubleshootingResidential HVACPlumbingHeatingCoolingElectrical

Questions & Answers

Common questions about this position

What benefits does Hiller offer to HVAC Service Technicians?

Benefits include medical, dental & vision insurance, long and short-term disability, company paid $50,000 life insurance, company paid vacation, paid holidays, medical flex spending accounts for family care, 401k plan with company match, and an employee referral program.

Is this HVAC Service Technician position remote or on-site?

This is an on-site position at the Goodlettsville Branch, requiring technicians to perform HVAC inspections, repairs, and customer interactions in residential settings.

What skills and experience are required for the HVAC Service Technician role?

Candidates need 3 to 5 years of verifiable work experience in the HVAC industry, knowledge of residential air conditioning, heating, and ventilation equipment, and the ability to troubleshoot refrigerant, electrical, and duct systems.

What is the company culture like at Hiller?

Hiller emphasizes a family-owned care culture with core values of CARE, healthy work/life balance, and a commitment to employee happiness, growth, and opportunity.

What makes a strong candidate for this HVAC Service Technician position?

Strong candidates have 3-5 years of HVAC experience, troubleshooting skills for refrigerant, electrical, and duct systems, and the ability to communicate effectively with customers while mentoring apprentices.

Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, and electrical services provider

About Hiller Plumbing, Heating, Cooling & Electrical

Hiller Plumbing, Heating, Cooling & Electrical provides a range of maintenance services for homes and businesses, focusing on plumbing, HVAC, and electrical work. Their services are delivered by skilled technicians who prioritize customer satisfaction, backed by a guarantee that if customers are not happy, the service is free. Hiller stands out from competitors by offering transparent pricing and various financing options, making it easier for clients to afford necessary upgrades. The company operates under a philosophy called WIN5, which aims to benefit customers, employees, the company, communities, and vendors alike. Hiller's goal is to ensure high-quality service and customer loyalty while fostering a positive business environment.

Nashville, TennesseeHeadquarters
1990Year Founded
VENTURE_UNKNOWNCompany Stage
Industrial & ManufacturingIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Employee Referral Bonus

Risks

Increased competition in the Southeastern US could erode Hiller's market share.
Rising raw material costs may impact profit margins and pricing strategies.
Labor shortages in skilled trades could affect service quality and availability.

Differentiation

Hiller guarantees satisfaction with 'Happy You'll Be or the Service Is Free'.
The company offers transparent, no-surprise pricing to build customer trust.
Hiller's WIN5 philosophy ensures benefits for customers, employees, and communities.

Upsides

Smart home integration offers growth opportunities for Hiller's HVAC and plumbing services.
Demand for energy-efficient systems allows Hiller to promote eco-friendly products.
Subscription-based maintenance services provide steady revenue and customer retention.

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