Customer Support Manager, HVAC Specialist
RunwiseFull Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Goodlettsville, Tennessee, United States
Key technologies and capabilities for this role
Common questions about this position
Benefits include medical, dental & vision insurance, long and short-term disability, company paid $50,000 life insurance, company paid vacation, paid holidays, medical flex spending accounts for family care, 401k plan with company match, and an employee referral program.
This is an on-site position at the Goodlettsville Branch, requiring technicians to perform HVAC inspections, repairs, and customer interactions in residential settings.
Candidates need 3 to 5 years of verifiable work experience in the HVAC industry, knowledge of residential air conditioning, heating, and ventilation equipment, and the ability to troubleshoot refrigerant, electrical, and duct systems.
Hiller emphasizes a family-owned care culture with core values of CARE, healthy work/life balance, and a commitment to employee happiness, growth, and opportunity.
Strong candidates have 3-5 years of HVAC experience, troubleshooting skills for refrigerant, electrical, and duct systems, and the ability to communicate effectively with customers while mentoring apprentices.
Plumbing, HVAC, and electrical services provider
Hiller Plumbing, Heating, Cooling & Electrical provides a range of maintenance services for homes and businesses, focusing on plumbing, HVAC, and electrical work. Their services are delivered by skilled technicians who prioritize customer satisfaction, backed by a guarantee that if customers are not happy, the service is free. Hiller stands out from competitors by offering transparent pricing and various financing options, making it easier for clients to afford necessary upgrades. The company operates under a philosophy called WIN5, which aims to benefit customers, employees, the company, communities, and vendors alike. Hiller's goal is to ensure high-quality service and customer loyalty while fostering a positive business environment.