Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Automotive RetailIndustries
Requirements
Good knowledge of store systems
Basic parts knowledge
Good interpersonal skills
Prior experience leading other Team Members
In-depth knowledge of store inventory
Ability to network with nearby stores, Hubs, PDQ, and external suppliers for order fulfillment
MVR certification (may be required)
Complete all training materials and attend all store meetings
Competent at oral and written communications and basic math computations
Prior retail experience, including basic merchandising and inventory management skills
Able to drive forklift (if certified and applicable), use hand truck, and pallet jack
Well mannered, neat in appearance, and ability to meet and deal with the public in an unbiased manner
Previous work records demonstrating stability and performance results
Ability to work on short notice and/or flexible hours including nights and weekends
High school diploma or GED
High attention to detail
Friendly communication
Safety knowledge and skills
Ability to operate inventory systems, store equipment (forklift, pallet jack, hand jack), POS, and parts lookup systems
Ability to execute and train on inventory systems and store equipment
Responsibilities
Manage day-to-day operations and workflow of all HUB functions, including store Hub order fulfillment, inventory control, and associated processes
Lead 1 or more team members (HUB Inventory Specialist and HUB drivers), depending on HUB size and scope
Ensure Hub operations and resolution of Hub orders and processes in a timely manner
Provide direction, organize, delegate work, and ensure execution for HUB-related Team Members (Hub/Loop Drivers and Hub Inventory Specialist)
Review Hub orders, pull parts, stage product, and finalize paperwork
Interact with internal and 3rd party drivers on paperwork and instructions
Engage store-to-facility network to determine part sourcing and logistics solutions; work with ordering store for fulfillment options if unavailable
Work with GM, DM, and CSC support for proper inventory mix and levels
Maintain inventory accuracy for parts department and HUB inventory, including on-hand accuracy, shrink results, cycle counts, outages, planograms, maxi changes, price changes, front & face, and truck lead
Manage and comply with all Hub records and paperwork policies and procedures
Urgently communicate risks or concerns regarding order fulfillment or shipments to appropriate store leader(s)
Lead stocking activities from replenishment orders, including scanning in product and ensuring completion within 24 hours
Own responsibility for maintaining Hub company standards
Immediately report to General Manager and/or District Manager any violation of company policy or procedure