HR Shared Services Specialist EMEA at Remitly

Poland

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, Professional ServicesIndustries

Requirements

Associate degree or equivalent in human resources, business administration, or related field
At least 3 years of experience in human resource service center, operations, or related role in a multi-national company, preferably worked for different countries
Knowledge of MS Office suite (Excel, Word, PowerPoint)
Excellent communication, customer service, and interpersonal skills
Ability to work independently and as part of a team
Ability to handle confidential and sensitive information with discretion
Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
Ability to solve problems and provide solutions based on proven practices or procedures
English speaking required
Excellent proficiency in French (reading, writing, and speaking) is required
German and/or Spanish as 3rd language is a plus
Knowledge of labor law of France and other European countries is a plus

Responsibilities

Responsible for benefits, and other HR transactions for employees and managers, ensuring accuracy and compliance with policies and regulations
Respond to employee and manager queries and requests regarding HR programs, policies, and procedures, and escalate complex or sensitive issues as needed
Maintain and update employee records and data in the HR information systems (Workday), and ensure data integrity and security
Provide support and guidance to employees and managers on the use of self-service tools and technology for HR transactions and information
Collaborate with HRBP, HR COEs and other key stakeholders to implement and improve service center processes, systems, and standards
Identify and report issues, trends, and opportunities for service center improvement and enhancement
Participate in training and development activities to enhance knowledge and skills in human resource service delivery
Participate in engagement activities with other regional shared services team members

Skills

Key technologies and capabilities for this role

HR Shared ServicesEmployee BenefitsHR TransactionsHR PoliciesQuery ResolutionFrenchEnglishPolishHR TechnologyHRBP Collaboration

Questions & Answers

Common questions about this position

What qualifications are required for the HR Shared Services Specialist role?

An associate degree or equivalent in human resources, business administration, or related field is required, along with at least 3 years of experience in human resource service center, operations, or related role in a multi-national company, preferably with experience across different countries. Knowledge of MS Office suite (Excel, etc.) is also needed.

Is this HR Shared Services Specialist position remote?

Yes, the position is homebased in Poland.

What languages are required for this role?

French, English, and Polish are required.

What is the salary or compensation for this position?

This information is not specified in the job description.

What experience makes a strong candidate for this role?

Candidates with at least 3 years in HR service center or operations in a multi-national company, preferably across different countries, along with an associate degree in HR or related field, will stand out.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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