HR People Services Live-Chat Support Advisor and Employee Life Cycle Consultant at Hewlett Packard Enterprise

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Applies intermediate level of subject matter knowledge to solve a variety of common business issues
Works on problems of moderately complex scope
Acts as an informed team member providing analysis of information and limited project direction input
Exercises independent judgment within defined practices and procedures to determine appropriate action
Follows established guidelines and interprets policies
Evaluates unique circumstances and makes recommendations
Ability to work in a hybrid model (average 2 days per week from an HPE office)

Responsibilities

Implements and manages multiple parts of process delivery with team guidance and instructions
Identifies areas for process improvements; provides country-specific subject matter expertise and solutions
Provides analytical support and analysis for priority projects that impact employees at the country level and may lead projects of low complexity
Resolves HR support cases of moderate to high complexity that cannot be answered immediately through service centers
Assists with increasingly complex reporting needs and analyzes survey, employee, and financial data
Designs, implements, and maintains human resources administration and activities associated with employee information, retrieval capabilities, and support
Processes HR data according to company policy and legal requirements
Consults on HR processes and implementation, and provides end-to-end HR customer support throughout the employee life cycle
Identifies emerging applications and recommends process improvements and simplification that support business and HR strategy
Works across business, functional, and regional areas to recommend IT investments and improvements to HR tools
Implements and tracks programs and processes to ensure records are accurate, accessible, and appropriately secure, and that data retrieval and reporting capabilities meet internal customer, legal compliance, and company policy needs
Re-engineers processes at regional and country level and works in partnership with global teams to build more process strength and capability
Provides support for recruiting in administration, internal hiring, and lower-level external hiring
Ensures seamless support through Contact HR for both front- and back-end processes
Defines the strategy for HR Operations support of Mergers, Acquisitions, Divestitures, and Outsourcing (MADO)
Leads, coordinates, and provides HR Operations support for all MADO employee transitions

Skills

HR Administration

Live-Chat Support

Employee Lifecycle Management

HR Processes

Process Improvement

HR Data Management

Customer Support

HR Consulting

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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