HR Generalist, Field Support

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, CulinaryIndustries

Requirements

Candidates should possess a Bachelor's degree in Human Resources, Business, or Psychology, and have 3-5 years of HR experience, preferably supporting retail operations. A strong sense of ownership and a growth mindset are essential, along with proficiency in HRIS platforms like Paylocity and Microsoft Office Suite. Experience in creating and maintaining HR SOPs and documentation is also required.

Responsibilities

The HR Generalist, Field Support will manage employee relations, addressing concerns and supporting investigations into complaints and misconduct. Responsibilities include conducting exit interviews, ensuring compliance with employment laws and policies, and identifying trends to recommend proactive solutions. The role also involves processing onboarding paperwork, managing the HR mailbox, monitoring HR initiatives, coordinating workers' compensation claims, and managing employee leaves of absence in partnership with third-party administrators.

Skills

Employee Relations

Compliance

HR Policies

Investigation Support

Exit Interviews

Retention Strategies

Engagement Strategies

Employment Law

Communication Skills

Organizational Skills

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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