HR Advisor - Amarillo, TX at Tyson Foods

Springdale, Arkansas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Food ProcessingIndustries

Requirements

Bachelor's degree or equivalent combination of education and experience
2+ years in a relevant customer support role and past data entry experience
Intermediate computer skills, including proficiency in Microsoft Excel, Word, and PowerPoint
Ability to generate simple letters, spreadsheets, graphics, simple queries, and simply formatted data output
Excellent verbal and written communication skills to interact with a broad range of end users
Excellent customer service skills
Basic analytical and troubleshooting skills
Planning and organizational skills
Detail-oriented
Ability to work well in a team environment
Ability to work in a fast-paced environment
Ability to multi-task
Strong interpersonal skills for building successful relationships throughout the organization
Excellent judgement and ability to analyze issues quickly and take appropriate action under limited time constraints
Perseveres to locate necessary data quickly to support customer resolution
Consistently delivers high-quality, timely work resulting in highly satisfied customers
Passion for learning
Familiarity with SAP/HR and Workday (not required but highly valued)
Must sit in Amarillo, TX (not a remote position)
Available for 2nd shift

Responsibilities

Provide process and transactional support for HR systems and processes
Support all users through resolution of cases using ServiceNow technology, chat, and phone support
Serve as first point of contact for handling all support calls routed to the People Operations team
Resolve first-level support requests and perform other tasks as required
Assist with a large volume of data entry and review related to team member business processes, including hires, terminations, salary adjustments, and other confidential items
Monitor various HR inboxes and respond or escalate to appropriate teams (COE, HR Strategic Partners, or Leadership)
Receive and provide basic navigation support for routine correspondence following established procedures (e.g., address changes, application support, background check corrections, employee self-service support)
Review and update key business processes and general master data components
Collaborate with the People Operations team to achieve faster support service level agreements and meet department key performance indicators

Skills

ServiceNow

Data Entry

Customer Support

HR Systems

Spreadsheets

Excel

SQL Queries

Phone Support

Chat Support

Tyson Foods

Produces and distributes protein food products

About Tyson Foods

Tyson Foods specializes in producing and distributing a variety of protein products, including beef, chicken, and pork. The company operates a comprehensive supply chain that allows for efficient delivery of fresh meat and processed food products to a wide range of customers, from high-end restaurants to local butchers. Unlike many competitors, Tyson Foods focuses on large-scale production and distribution, which helps them serve both retail and foodservice markets effectively. The company also prioritizes sustainability, implementing initiatives to enhance environmental practices, animal welfare, and community support. Tyson Foods aims to elevate food quality and sustainability standards in the food industry.

Springdale, ArkansasHeadquarters

1935Year Founded

IPOCompany Stage

Food & AgricultureIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Vacation

Paid Holidays

Relocation Assistance

Risks

Rising feed costs due to climate change could increase operational expenses.

Consumer backlash against GMOs and insect protein may affect brand perception.

Labor shortages in meat processing could disrupt Tyson Foods' production capabilities.

Differentiation

Tyson Foods is a leader in protein production, including beef, chicken, and pork.

The company emphasizes sustainability, focusing on environmental impact and animal welfare.

Tyson Foods leverages a vast supply chain for efficient farm-to-table delivery.

Upsides

Tyson Foods invests in insect protein, aligning with sustainable food trends.

The acquisition of Williams Sausage Company expands Tyson's product offerings.

Tyson's IT hub in Lisbon creates over 200 technology jobs, enhancing operational efficiency.

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