Housekeeping Supervisor - MGM Springfield at MGM Resorts International

Springfield, Virginia, United States

MGM Resorts International Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, Resorts, HotelsIndustries

Requirements

  • High School Diploma or GED
  • 1+ years of prior relevant Housekeeping experience
  • 2+ years of prior relevant Supervisory or Management experience working in a similar resort setting (preferred)
  • Able and willing to work full-time schedule, 8-10 hour shifts anytime from 7am-12:45am, including weekends and holidays
  • Bilingual in English/Spanish (preferred)

Responsibilities

  • Oversee daily housekeeping operations to ensure cleanliness and high standards on assigned floors
  • Resolve guest complaints promptly and maintain excellent customer service
  • Conduct inspections of guest rooms and manage records of repairs and quality of work
  • Supervise and train housekeeping staff, ensuring compliance with policies and safety regulations
  • Complete daily reports and submit required paperwork using technology

Skills

Housekeeping Supervision
Guest Complaint Resolution
Staff Training
Room Inspections
Customer Service
Safety Compliance
Daily Reporting

MGM Resorts International

About MGM Resorts International

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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