Housekeeping Floor Manager - New York New York at MGM Resorts International

New York, New York, United States

MGM Resorts International Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, Gaming, EntertainmentIndustries

Requirements

  • High School Diploma or GED
  • 2+ years of prior relevant experience
  • Ability to work varied shifts, including weekends and holidays

Responsibilities

  • Oversee and ensure the smooth operation of assigned housekeeping areas
  • Supervise, train, direct, and assist all employees assigned to the area
  • Distribute workload fairly and evenly to those assigned to the station
  • Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
  • Ensure cleanliness of rooms, hallways, lockers, and lobbies and that all work is done properly
  • Perform daily written guest room inspections in accordance with department standards
  • Perform frequent and consistent visual inspections of guest rooms and assigned public areas
  • Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
  • Counsel and discipline employees that violate department policies, practices, or procedures
  • Provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Skills

Key technologies and capabilities for this role

Housekeeping SupervisionStaff TrainingRoom InspectionsWorkload DistributionGuest Service StandardsEmployee CounselingProductivity MonitoringShift Management

Questions & Answers

Common questions about this position

What benefits are offered for this housekeeping floor manager position?

Benefits include wellness incentive programs, company hotel, food and beverage, retail, and entertainment discounts, free meals in the employee dining room, free parking, health and income protection benefits for eligible employees, and professional development opportunities.

Is this housekeeping floor manager role remote or office-based?

This is an on-site position in Las Vegas, Nevada, requiring work varied shifts including weekends and holidays.

What qualifications are required for the housekeeping floor manager role?

A High School Diploma or GED is required, along with 2+ years of prior relevant experience.

What is the company culture like at MGM Resorts International?

MGM Resorts emphasizes excitement, diversity, entertainment, and being a team player to create unique experiences for guests in a fascinating industry.

What makes a strong candidate for this housekeeping floor manager position?

Ideal candidates have a High School Diploma or GED, 2+ years of relevant experience, and the ability to supervise staff, conduct inspections, manage workloads, and work varied shifts including weekends and holidays.

MGM Resorts International

About MGM Resorts International

N/AHeadquarters
N/AYear Founded
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