Humana

Encounter Data Management Professional

San Antonio, Texas, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Health InsuranceIndustries

Encounter Data Management Professional

Employment Type: Full time Pay Range: $65,000 - $88,600 per year Scheduled Weekly Hours: 40

Position Overview

Become a part of our caring community and help us put health first. The Encounter Data Management Professional develops business processes to ensure successful submission and reconciliation of encounter submissions to Medicaid/Medicare. Ensures encounter submissions meet or exceed all compliance standards via analysis of data and develops tools to enhance the encounter acceptance rate by Medicaid/Medicare. Looks for long-term improvements of encounter submission processes. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. The Encounter Data Management Professional ensures data integrity for claims errors. The Encounter Data Management Professional work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. Use your skills to make an impact.

Requirements

  • Required Qualifications:
    • 1 - 5 years or more of claims processing experience
    • Minimum of 1 year experience in conducting thorough root cause analysis and resolution
    • Document project processes to ensure all aspects are captured for future reference in a clear and detailed manner
    • Strong analysis, critical thinking, and analytical problem-solving skills
    • Ability to manage multiple tasks and deadlines with attention to detail
    • Excellent communication skills
    • Comprehensive knowledge of all Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel
  • Preferred Qualifications:
    • Bachelor's degree in Business, Finance, Accounting, Operations or other related fields
    • X12 experience
    • Prior health insurance industry experience
    • Working knowledge of Microsoft SQL or SAS

Responsibilities

  • Develops business processes to ensure successful submission and reconciliation of encounter submissions to Medicaid/Medicare.
  • Ensures encounter submissions meet or exceed all compliance standards via analysis of data.
  • Develops tools to enhance the encounter acceptance rate by Medicaid/Medicare.
  • Looks for long-term improvements of encounter submission processes.
  • Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
  • Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
  • Follows established guidelines/procedures.
  • Ensures data integrity for claims errors.
  • Work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Additional Information

  • Interview Format: As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
  • Work-At-Home Requirements:
    • Must have the ability to provide a high-speed DSL or cable modem for a home office.
    • Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
    • A minimum standard speed for optimal performance of 25x10 (25mbps download x 10mbps upload) is required.
    • Satellite and Wireless Internet service is NOT allowed for this role.
    • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
  • Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
  • Bonus Incentive: This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Company Information

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions.

Skills

Claims Processing
Root Cause Analysis
Data Analysis
Microsoft Office (Word, PowerPoint, Outlook, Excel)
SQL
SAS
Critical Thinking
Problem-Solving
Communication

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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