Health Coverage Enrollment Supervisor at TrueCar

San Marcos, San Jose, Costa Rica

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Associate degree in social services, health education, public health or other health related field, or equivalent work experience
Two (2) years of health coverage enrollment experience
Two (2) years of supervisory or lead experience
Bilingual Spanish
Knowledge of health insurance programs and public coverage options
Computer literacy working with PC-based software applications

Responsibilities

Direct the day-to-day activities of Program and Resource Specialists engaged in filling out applications for patients for programs such as Medi-Cal
Assist in developing and implementing departmental processes
Develop work schedules and analyze and distribute staff assignments and workloads
Monitor staff productivity, workflow and time management including on-time submission of goals and project work
Adhere to State and Federal regulations and policies regarding marketing and enrollment practices for Covered CA and Medi-Cal managed care products
Respond to escalated customer and enrollment concerns
Research possible resource and referral opportunities and provide recommendations to the department Manager
Develop and maintain a resource database of healthcare and other enabling services available as well as eligibility requirements for applicants
Train, support, and supervise staff in enrollment procedures, reporting guidelines and resource education
Provide technical support to staff for department reporting and database functions
Schedule appointments with applicants, and screen for eligibility obtaining required information, such as employment information, income, and other information as needed to complete enrollment
Assist applicants to accurately complete applications and successfully obtain health coverage through Medi-Cal or 3rd Party Payors, Family PACT, Sliding Scale, Every Women Counts, etc
Track application assistance, application status, retention, and uninsured client’s conversion; develop monthly/quarterly/yearly progress and final reports, as required
Assess and communicate observed patterns and challenges for patients regarding enrollment
Work collaboratively with other departments to increase client’s enrollment, retention, and cross-referral of services
Participate in and/or lead special projects to develop and support the goals of the department
Stay updated on State legislation and County updates that impact enrollment

Skills

Medi-Cal Enrollment

Health Coverage Programs

Staff Supervision

Process Development

Work Scheduling

Productivity Monitoring

Workflow Management

Leadership

Time Management

Enrollment Assistance

TrueCar

Online platform for transparent car buying

About TrueCar

TrueCar simplifies the car-buying process by offering an online platform where consumers can easily compare prices and view specifications for new and used vehicles. The platform connects individual buyers with a network of certified dealerships, allowing for transparent pricing without the need for haggling. TrueCar generates revenue by charging dealers subscription fees to list their vehicles and earning commissions on sales made through its site. Additionally, it provides advertising services to automotive manufacturers. A recent feature includes a pre-qualification experience for financing, enhancing the shopping experience. The goal of TrueCar is to make car buying more transparent and less stressful for consumers.

Santa Monica, CaliforniaHeadquarters

2005Year Founded

$303.7MTotal Funding

IPOCompany Stage

Automotive & Transportation, FintechIndustries

201-500Employees