Head of Program Management Office at Chamberlain Group

Oak Brook, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Intelligent Access Technology, ManufacturingIndustries

Requirements

Bachelor's Degree
10+ years experience in cross-functional project/program management
5+ years of experience as leader of a project/program management office (PMO)
Broad understanding of product development and program management principles
Strong ability to manage complex portfolios and align initiatives with organizational priorities
Excellent communication, collaboration, and stakeholder management abilities
Ability to travel up to 25% of the time domestically and internationally

Responsibilities

Establish, maintain and continuously improve Chamberlain’s product development processes in alignment with industry best practices. Conduct training across organization and ensure process compliance
Manage the product development program portfolio, support executive leadership prioritization decision-making, conduct program audits, establish and track portfolio metrics, maintain the dashboard, and report portfolio performance to executive leadership
Lead a team of program/project management professionals who are responsible for managing individual projects, programs and initiatives that support the 3-5 year strategic plan and product/services roadmap to drive business results. Define roles, responsibilities, required skills, and develop team to meet the needs of the business. Define expectations and metrics, monitor performance, and hold team accountable
Partner with executive leadership and business stakeholders in an organized governance model to maintain prioritization of projects, programs and initiatives, and ensure appropriate alignment of resources. Build a reputation as a trusted partner who understands the business and collaborates to deliver on commitments and drive business results
Oversee planning of projects, programs and initiatives ensuring consistency and compliance to company processes and policies. Contribute to business case development. Drive execution and accountability to deliver on time, on budget, to scope and with quality. Ensure people, processes, and technologies are aligned to deliver business benefits
Plan and manage annual budget for the PMO. Ensure alignment with product functional strategy and budget
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect Chamberlain Group’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed
Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values

Skills

Program Management

Project Management

Product Development Processes

Portfolio Management

Team Leadership

Executive Reporting

Process Compliance

Governance

Business Case Development

Strategic Planning

Metrics Tracking

Dashboard Management

Training

Resource Allocation

Risk Management

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters

1954Year Founded

VENTURE_UNKNOWNCompany Stage

Hardware, Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.

Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.

Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.

The company provides both DIY and professionally installed access solutions.

Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.

Expansion into smart city infrastructure offers new growth opportunities.

AI-powered predictive maintenance can improve reliability and customer satisfaction.

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