Head of Operations, Investments at Santander

Boston, Massachusetts, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Banking, InvestmentsIndustries

Requirements

Bachelor's Degree or equivalent work experience in Finance, Accounting, Economics or equivalent. - Required
9+ Years Experience in an investment operations role or equivalent. - Required
9+ Years Leadership or management experience. - Required
Comprehensive understanding of Santander's investment strategies and products
Strategic thinker, able to assess, recommend and implement strategy
Ability to manage multiple priorities and deliver high-caliber results
Strong financial and business acumen and savvy
Strong knowledge of bank operations, particularly as they relate to investment management services
Ability to work under pressure and excel in a fast-paced environment
Strong communication and analytical skills
Detailed knowledge of financial instruments

Responsibilities

Manages the day-to-day operations team, drive process improvements, maintain strong relationships with clearing firms and custodians, and ensure the firms infrastructure supports business growth and risk management objectives
Leads the execution of strategic cross-functional initiatives, projects, and commitments most important to the strategic direction of the department
Guides and leads teammates and other members of management in the pursuit of executing organizational goals and objectives across all initiatives requiring execution of priorities and making sure deliverables are achieved on a timely and quality basis
Manages, develops, and implements the organization's product and service offerings, systems, platforms, marketing efforts, and compliance
Works with senior leadership to determine annual and quarterly priorities and is responsible for organizing, advancing, prioritizing, and reporting on the program of projects
Develop and maintain policies, procedures, and workflows to enhance operational efficiency
Ensure operational processes support front-office sales and client needs with efficiency and accuracy
Lead vendor and clearing firm relationships, negotiating service-level agreements and ensuring adherence to standards
Responsible and accountable for appropriate quality controls related to the financial products we provide, the services we deliver, the processes we employ, and the incentives with which we reward our colleagues

Skills

Key technologies and capabilities for this role

Operations ManagementProcess ImprovementRisk ManagementProject ManagementMetrics AnalysisStrategic PlanningTeam LeadershipRelationship ManagementInvestment OperationsBusiness Process Development

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

Where is this job located?

The job is located in the United States of America.

What are the key responsibilities for this role?

Key responsibilities include managing the day-to-day operations team, driving process improvements, leading strategic cross-functional initiatives, developing policies and procedures, ensuring operational efficiency, and leading vendor relationships.

What is the company culture like at Santander?

Santander fosters an enriching environment focused on continuous learning, personal growth, collaboration with talented colleagues worldwide, engagement, and commitment to employee success.

What makes a strong candidate for this Head of Operations role?

A strong candidate can perform essential duties like leading operations teams, executing strategic projects, managing vendor relationships, developing policies, and ensuring quality controls, with the ability to work closely with leadership.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

Land your dream remote job 3x faster with AI

Try Jobo Free