Head of Operations | Farm at Activision-Blizzard

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, TechnologyIndustries

Requirements

Experienced operations leader from games, consumer tech, or digital industries, acting as a strategic partner to senior leadership and the FLT
Experience designing and scaling operating systems and improving delivery performance
Strong background in cross-functional planning, governance, and business operations
Exceptional communication and stakeholder influence skills; builds trust quickly and navigates complexity with clarity
Comfortable navigating ambiguity and taking decisive action; moves comfortably between detail and the big picture
Experienced in organizational change, automation, and AI-driven improvements

Responsibilities

Partner with the Head of Farm and the FLT to set priorities and translate them into clear plans and outcomes; lead the governance cadence (e.g., planning cycles, OKRs, business reviews, Key Team Reviews, and offsites)
Form strong connections with stakeholders across Farm and King to align on strategy, performance, and execution—serving as a connector into the broader business
Support leadership narratives, focus setting, and decision-making through clear forums and cadences
Lead and evolve Farm’s operating model to ensure consistency, simplicity, and accountability across Product Areas; establish impactful ways of working for prioritization, decision-making, planning, and estimation
Identify collaboration friction and dependencies; improve flow, predictability, and resource allocation by refining processes, tools, and handoffs; define and track OKRs/KPIs that focus teams on outcomes that matter
Partner with Tech and Product Area Leaders to drive automation, AI adoption, and data-informed improvements to how we work
Build feedback loops that surface team health insights and lead to visible actions and measurable improvements; shape team and leadership cadences (e.g., team-wide demos/Town Demos and offsites) that reinforce clarity, trust, and inclusion
Lead internal communications to connect strategy to purpose; ensure goals, priorities, and progress are communicated clearly so teams understand the “what” and the “why.”
Line manage and develop a Senior Operations Specialist with clear objectives, growth opportunities, and alignment to Farm’s priorities
Use people metrics to anticipate risks and shape interventions around workload, retention, and engagement in partnership with HR; strengthen manager capability and align operating systems with people systems to support growth, clarity, and belonging

Skills

Key technologies and capabilities for this role

Operations ManagementStrategic PlanningOKRsGovernanceLeadershipStakeholder ManagementInternal CommunicationsOrganizational DesignData-Driven Decision MakingTeam DevelopmentBusiness ReviewsProduct ManagementAgile Practices

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time role.

What is the reporting structure for the Head of Operations role?

You will report to the Head of Farm and manage a Senior Operations Specialist, supporting their growth and development.

What are the key responsibilities of this role?

The role involves partnering with the Farm Leadership Team to set priorities and plans, evolving the operating model for consistency and accountability, leading internal communications to foster culture, and managing a Senior Operations Specialist.

What does the company culture emphasize for this position?

The role focuses on fostering a healthy and inclusive culture through feedback loops, team cadences that reinforce clarity, trust, and inclusion, and internal communications that connect strategy to purpose.

What experience makes a strong candidate for Head of Operations?

Strong candidates will have experience partnering with leadership on strategy execution, evolving operating models, improving processes across Product, Tech, and other areas, and driving organizational health through data and communications.

Activision-Blizzard

Develops and publishes interactive video games

About Activision-Blizzard

Activision Blizzard develops and publishes video games, creating popular franchises like World of Warcraft, Call of Duty, and Candy Crush. Their games are available on various platforms and cater to a wide range of players, from casual mobile users to serious console and PC gamers. The company generates revenue through game sales, in-game purchases, subscriptions for games like World of Warcraft, and advertising through Activision Blizzard Media. They also profit from merchandise and esports events. What sets Activision Blizzard apart from competitors is its focus on high-quality gaming experiences that promote community and social interaction among players. The company's goal is to provide engaging and immersive entertainment that connects gamers worldwide.

Santa Monica, CaliforniaHeadquarters

1979Year Founded

$975MTotal Funding

IPOCompany Stage

Entertainment, GamingIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Mental Health Support

Wellness Program

Relocation Assistance

Risks

Employee morale issues due to layoffs could affect productivity and innovation.

Backlash from the Microsoft acquisition may impact game development and community trust.

Loss of key talent to competitors could weaken strategic capabilities.

Differentiation

Activision Blizzard boasts iconic franchises like Call of Duty and World of Warcraft.

The company excels in cross-platform play, enhancing player engagement and retention.

Activision Blizzard's esports division capitalizes on growing viewership and sponsorships.

Upsides

Microsoft's acquisition could provide resources for innovation and expansion.

Cloud gaming services offer a broader audience without high-end hardware needs.

Augmented reality gaming experiences present new opportunities for franchise expansion.

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