Head of Operations at Octopus Energy

Munich, Bavaria, Germany

Apply Now

Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Electric Vehicles, Automotive Leasing, Renewable EnergyIndustries

Requirements

Deep knowledge and experience in the mobility industry
Proven track record of building something from scratch and thriving in that environment
Both a doer and a strategic thinker
Proven expertise in operations and strategic partnership development
Skilled negotiator with external stakeholders to guarantee a smooth supply chain
True leader who loves to build and motivate cross-functional teams and act as a role model within operations
Hands-on problem solver able to design and structure processes from scratch and adapt from MVP to mature products
Comfortable getting stuck in, speaking to customers, solving problems, and managing escalations, especially in early business stages
Highly motivated self-starter, proactive, resourceful, with high degree of autonomy and responsibility

Responsibilities

Build and manage partnerships with dealers, car manufacturers, insurers, and service network partners
Lead negotiations for service agreements and supplier contracts and integrate industry innovation into operations
Design, implement, and optimise end-to-end operational processes for Octopus’ salary sacrifice model, focusing on vehicle ordering, delivery, and in-life customer experience
Lead the digitalisation of operations, monitor operational KPIs, and ensure compliance with tax, legal, and data protection requirements
Support and oversee the entire fleet lifecycle from procurement, ordering, delivery, maintenance, and insurance through to remarketing
Define, implement, and manage delivery and return processes, including inspections, documentation, and strategies for fleet’s residual value realisation
Build and lead high-performing customer operations and fleet teams
Act as the key operational counterpart to sales, finance, vehicle procurement, tech, and product teams in Germany and with central UK teams
Set the foundation of German operations by finding the right partners and creating the right processes, focusing on customer centricity
Initially focus on getting to market fast, learning, and iterating; later build strategy and team to scale through technology, innovation, robust processes, and systems

Skills

Operations Management

Partner Negotiation

Process Development

Customer Centricity

Digital Customer Journey

Business Scaling

EV Leasing

Technology Implementation

Innovation

German Market Operations

Octopus Energy

Provides affordable green energy solutions

About Octopus Energy

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

London, United KingdomHeadquarters

2016Year Founded

$2,476.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Automotive & Transportation, EnergyIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Parental Leave

Flexible Work Hours

Company Equity

OE Group Share Scheme

Risks

Increased competition in renewable energy may impact market share.

Rapid international expansion exposes Octopus to geopolitical risks.

£3 billion repayment to UK government could strain financial resources.

Differentiation

Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.

The company leads in electric aircraft charging with AeroVolt collaboration.

Octopus Energy's global reach includes partnerships in Brazil and Japan.

Upsides

'Zero Bills' initiative could revolutionize sustainable living in the UK.

Partnership with Energisa opens South American renewable energy market.

Investment in Ocergy enhances offshore wind capabilities globally.

Land your dream remote job 3x faster with AI

Try Jobo Free