Head of Internal Communications at Notion

San Francisco, California, United States

Notion Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SoftwareIndustries

Requirements

  • Ability to work directly with founders to distill vision into inspiring stories and moments
  • Creative approach blending words, visuals, and experiences ("show, don’t tell" ethos)
  • Trusted advisor capable of navigating sensitive moments with discretion, empathy, and care
  • Surgically organized and cool under pressure, with production specialist skills
  • People person who stays up to date on world events and engages in company/culture conversations
  • Ability to partner across the organization, from founders and leaders to project teams and new hires
  • Crisp judgment for delivering the right message to the right people at the right time with minimal noise

Responsibilities

  • Develop and own internal communications strategy, focusing on alignment with strategic objectives and anticipating needs
  • Shape Slack/Notion channel strategy (audiences, owners, posting standards, cadences) to reduce noise
  • Guide and shape narratives, including elevating employee stories, executive announcements, and special events
  • Own Global All Hands and company-wide announcements as single-threaded leader
  • Orchestrate monthly company all-hands, regional Q&As, and stakeholder management for messaging alignment
  • Partner with founders and leadership to handle complex, sensitive matters and ensure exceptional employee experience
  • Collaborate across the organization as it scales
  • Respond internally to world events and culture topics in alignment with company values
  • Define simple measurement framework (reach, comprehension, time-to-understanding) and share monthly retros
  • Experiment with new storytelling formats (micro-video, audio recaps, live Q&As) for fresh engagement

Skills

Key technologies and capabilities for this role

Internal CommunicationsStorytellingContent CreationVisual CommunicationAll-Hands ManagementExecutive CommunicationGlobal AnnouncementsLeadership Advisory

Questions & Answers

Common questions about this position

What is the work arrangement or location policy at Notion?

Notion is an in-person company that requires employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office, including a third day.

What salary or compensation is offered for the Head of Internal Communications role?

This information is not specified in the job description.

What key skills are needed for this role?

The role requires strong storytelling and creative skills to distill visions into inspiring stories, strategic thinking to develop internal communications strategy and manage channels, and organizational skills to orchestrate events like all-hands and handle stakeholder management under pressure.

What is the company culture like at Notion?

Notion emphasizes a creative, mission-driven culture focused on diversity, connection to the mission, and a 'show, don’t tell' ethos blending words, visuals, and experiences to inspire the global team.

What makes a strong candidate for the Head of Internal Communications position?

Strong candidates are creative storytellers who can partner with founders and leaders, exercise crisp judgment with discretion and empathy, and excel at orchestrating events while managing information flow efficiently.

Notion

Versatile productivity and collaboration platform

About Notion

Notion is a workspace platform designed to enhance productivity and collaboration for a wide range of users, from startups to large enterprises. It combines various tools into a single platform, allowing teams to write, plan, and share their work efficiently. Users can start with a free version and upgrade to paid plans as their needs grow. Key features include customizable notes and documents, project management tools, and a drag-and-drop interface for easy page creation. Notion also includes an AI-powered Q&A feature that provides instant answers to user queries, helping to centralize knowledge. The platform supports multiple languages and has a strong global community that contributes content and organizes events.

San Francisco, CaliforniaHeadquarters
2016Year Founded
$325.9MTotal Funding
LATE_VCCompany Stage
Enterprise Software, AI & Machine LearningIndustries
5,001-10,000Employees

Benefits

Medical, dental & vision insurance
PTO
Mental health & wellbeing package
Parental leave
Fertility coverage
Retirement matching
Commuter benefits
Monthly stipend

Risks

Increased competition from AI-enhanced tools like Evernote.
Potential trust issues with AI features due to factual inaccuracies.
User resistance to adopting new productivity tools.

Differentiation

Notion combines note-taking, task management, and databases into a single platform.
The platform offers customizable workspaces for personal and collaborative use.
Notion AI assists with tasks like text generation and predictive analytics.

Upsides

Integration with Slack and Google Drive enhances workflow automation.
Acquisition of Skiff strengthens Notion's privacy offerings.
Standalone apps like Notion Calendar expand Notion's modular productivity solutions.

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