Head of Global Technical Services at Digital Turbine

Austin, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Mobile Advertising, AdTech, Digital MarketingIndustries

Requirements

10-15 years in technology, mobile, or programmatic advertising, with deep understanding of DSP/SSP integrations, SDKs, and real-time bidding (inferred from incomplete qualifications section)

Responsibilities

Oversee the health, stability, and scalability of all live campaign operations across demand and supply channels
Implement operational SLAs and monitoring to ensure campaign delivery reliability and pacing accuracy
Lead cross-functional triage of campaign issues in partnership with Engineering, Product, and Account Teams
Own the technical onboarding, certification, and maintenance of SSP and DSP integrations (OpenRTB, SDK, API, and mediation)
Manage the integration roadmap in collaboration with Product and Partnerships to ensure scalability and compliance
Create standardized workflows, tooling, and documentation for integrations and QA
Oversee traffic quality, invalid traffic (IVT) monitoring, and fraud prevention processes
Partner with data science and external verification vendors (IAS, Moat, DoubleVerify, etc.) to ensure high-quality inventory and advertiser trust
Support privacy, consent, and signal compliance (GDPR, CCPA, ATT, etc.)
Partner with cross-functional teams to monitor hosting costs and performance efficiency across ad serving, data pipelines, and bidding systems
Implement reporting and accountability frameworks linking cost metrics to commercial performance (e.g., QPS cost per revenue dollar)
Identify opportunities to reduce latency, improve throughput, and optimize system uptime
Lead a global team spanning ad operations, technical account management, and integration engineers
Serve as the technical escalation point for Client Success leaders and accounts
Facilitate Digital Turbine’s ticketing and incident management process and solution
Define and operationalize ticketing and incident KPI goals across advertiser, 3rd party demand, and supply partnerships
Partner with BI and Product to create dashboards that connect performance, cost, and uptime metrics in real time
Champion continuous improvement initiatives and postmortem processes to enhance stability and delivery efficiency

Skills

Campaign Delivery

SLAs

Monitoring

Supply Integrations

Demand Integrations

Technical Onboarding

Incident Triage

Fraud Monitoring

Operational Issues

Scalability

Digital Turbine

Mobile growth platform for advertising monetization

About Digital Turbine

Digital Turbine enhances advertising and monetization for clients such as advertisers, publishers, carriers, and OEMs through its mobile growth platform. The company uses proprietary technology that is integrated directly into devices by wireless operators and OEMs, allowing for efficient ad delivery. This setup maximizes revenue opportunities for its clients by providing a comprehensive ad stack. Unlike many competitors, Digital Turbine focuses on seamless integration and value-added services that drive mobile growth. The company's goal is to generate revenue through partnerships and service fees while maintaining a global presence.

Austin, TexasHeadquarters

2011Year Founded

$93.6MTotal Funding

IPOCompany Stage

Consumer Software, FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Flexible Work Hours

Risks

Increased competition from alternative app stores may dilute market share.

Significant GAAP net loss indicates potential financial instability.

Underperformance in reaching mobile gaming audiences suggests advertising strategy inefficiencies.

Differentiation

Digital Turbine integrates proprietary tech into devices for seamless ad delivery.

The company offers a comprehensive ad stack for advertisers, publishers, and OEMs.

Global presence with offices in key markets enhances client reach and support.

Upsides

Acquisition of ONE Store International expands reach in alternative app markets.

Interactive mobile video ads increase brand choice and consumer engagement.

'Game-Changing Shift' reports highlight untapped potential in mobile gaming advertising.

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