Head of Business Operations at Twelve Labs

San Francisco, California, United States

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$256,000 – $272,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, SoftwareIndustries

Requirements

3+ years of experience in a Business Operations, Chief of Staff, Strategy & Operations, or similar role at a high-growth technology company
4+ years of experience at a top-tier management consulting firm
Experience owning business rhythms and leading strategic execution
Ability to navigate complex strategic challenges
Experience building and managing a team
Strong problem-solving skills
Ability to translate complex technical achievements and market dynamics into compelling business narratives

Responsibilities

Own and run core business operating rhythms including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and executive business metrics reviews
Design and facilitate the company-wide OKR process
Lead strategic planning processes including annual planning, quarterly planning, and scenario planning
Drive execution of cross-functional initiatives spanning engineering, product, GTM, and operations
Partner with sales, partnerships, and customer success teams to build operating models and performance analytics
Prepare materials for board meetings, investor updates, and fundraising processes
Build and manage the Business Operations team

Skills

Key technologies and capabilities for this role

Business StrategyOperationsStrategic PlanningExecutionCross-functional Enablement

Questions & Answers

Common questions about this position

What is the salary range for the Head of Business Operations role?

The salary range is $256K - $272K.

Is this position remote or hybrid?

The position is hybrid.

What are the main responsibilities for this role?

The role involves owning core business operating rhythms like MBRs and QBRs, designing the company-wide OKR process, leading strategic planning, and driving execution of high-priority cross-functional initiatives.

What is the company culture like at Twelve Labs?

Twelve Labs is a global company that values the uniqueness of each person’s journey, differences in cultural, educational, and life experiences, and seeks individuals motivated by the mission to challenge the status quo and transform the world through video AI.

What makes a strong candidate for the Head of Business Operations position?

A strong candidate will serve as a strategic thought partner to the executive team, act as the operational backbone for scaling, and connect technical ambitions with business realities to drive go-to-market execution and sustainable growth.

Twelve Labs

AI system for video content understanding

About Twelve Labs

Twelve Labs focuses on artificial intelligence and video understanding by developing a system that analyzes videos to extract key features like actions, objects, and speech. This information is transformed into vector representations, enabling fast semantic search within large video datasets. The company differentiates itself by providing a platform that is faster and more effective than many existing models, allowing developers and product managers to easily integrate its technology through an API. Twelve Labs aims to make all videos searchable, enhancing the way businesses utilize video content.

San Francisco, CaliforniaHeadquarters

2021Year Founded

$104.2MTotal Funding

EARLY_VCCompany Stage

Enterprise Software, AI & Machine Learning, EducationIndustries

51-200Employees

Risks

Increased competition from emerging AI startups in video understanding.

Rapid AI advancements require continuous innovation, straining resources.

Potential over-reliance on key investors like SK Telecom and Databricks.

Differentiation

Twelve Labs offers a comprehensive AI system for multimodal video understanding.

Their technology transforms video content into vector representations for fast semantic search.

The platform's API allows easy integration into clients' systems with minimal effort.

Upsides

Growing demand for AI-driven video analytics in education, healthcare, and security sectors.

Recent $30 million funding enhances technology development and strategic partnerships.

Collaboration with cloud providers boosts scalability and efficiency of video processing.

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