Head - Client Services and Project Management at Thermo Fisher Scientific

Ahmedabad, Gujarat, India

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, Life SciencesIndustries

Requirements

Adherence to all Good Manufacturing Practices (GMP) Safety Standards
Expertise in clinical protocol assessment and study specifications
Proficiency in project planning tools (e.g., Microsoft Project)
Knowledge of Good Manufacturing Practice (GMP) investigations and reporting
Ability to manage budgets, forecasts, and financial reporting for revenue recognition

Responsibilities

Under the guidance of Director & General Manager, produce short-term (one year) and long-term (3-5 years) business plans for operations, monitor performance, and update as appropriate
Monitor CTD overall deliverables for global and Indian accounts
Manage and control the yearly approved budget, seek measures to reduce operating costs, and improve performance
Assess clinical protocols and client study specifications with CTD Solution Group, Clinical Supplies, Operations, and Procurement to design solutions
Work closely with clients' outsourcing and technical teams via meetings and teleconferences to build rapport, understand future pipeline, and ensure repeat business
Review budgets from business development or project teams, ensuring availability and approval for all studies
Ensure all quality metrics and programs are maintained while meeting goals and targets; assist in promoting a quality culture across CTD
Provide monthly activity completion reports to finance for revenue recognition and invoicing
Participate in preparing AOP, track it monthly, and provide quarterly forecasts based on new business and backlog
Participate in client meetings, bid support meetings, and teleconferences as appropriate
Provide inputs into writing and reviewing departmental SOPs
Investigate and report on internal GMP conferences; assist in investigations related to assigned studies
Ensure adequate manpower resources with required expertise
Ensure use of project planning tools to communicate milestones, critical paths, and responsibilities
Ensure timely provision of reports and information to clients through PMs
Ensure customer interface aspects (project management, business development, quality) are supported by CS PM Staff
Supervise planning, organizing, executing, and reporting of project-related activities
Overall responsibility for ensuring activities meet client requirements in a timely manner
Escalate and resolve technical and non-technical issues related to labeling and packaging projects to department heads
Any other job responsibilities assigned by Director & GM

Skills

Key technologies and capabilities for this role

Project ManagementClient ServicesBusiness PlanningBudget ManagementGMP ComplianceQuality AssuranceRevenue RecognitionClinical Trial Management

Questions & Answers

Common questions about this position

What is the salary for the Head - Client Services and Project Management role?

This information is not specified in the job description.

Is this a remote position or does it require office presence?

This information is not specified in the job description.

What are the key skills or experiences required for this role?

The role requires strong business planning skills for short and long-term operations, expertise in project management including tools like Microsoft Project, deep knowledge of Good Manufacturing Practices (GMP), and experience in clinical trial deliverables, budgeting, and client relationship management.

What is the work environment or culture like at Thermo Fisher Scientific for this position?

The role involves adherence to Good Manufacturing Practices (GMP) safety standards and promoting a highly visible quality culture across CTD, with a standard Monday-Friday work schedule.

What makes a strong candidate for the Head - Client Services and Project Management position?

A strong candidate will have experience in clinical trial operations, strategic business planning, budget management, GMP compliance, client relationship building, and leading project management teams to meet deliverables.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

Land your dream remote job 3x faster with AI

Try Jobo Free