GxP Lab Computing Analyst at Zifo

North Chicago, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, Life SciencesIndustries

Requirements

Bachelor’s/Master’s degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering
At least 3 years of directly relevant Information Technology experience
At least 1 year in software development and testing
At least 1 year of experience in business requirement analysis and gathering
Demonstrated domain area knowledge
Excellent analytical and interpersonal skills
Proven track record in system design and implementation
Demonstrated ability to guide the activities of colleagues
Demonstrated ability to gain client’s confidence and trust
In-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes, Clinical study planning & Data management, Lab Workflows, Chemical & Biologics material Management, Sample Management, Robotic Systems Integration & Qualification, Operations KPI and Metrics tracking
Excellent customer service skills complemented by an ability to listen to and interpret client requests
Ability to troubleshoot complex instrument and technology issues
Strong oral and written communication skills
Ability to identify, track and complete tasks for multiple projects
Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code
Optional: Familiarity with US and International Regulations

Responsibilities

Requirements Management: Understand problem statement/challenges, define scope, gather requirements, assist with Validation/Compliance activities (IOPQ) as required, analyze current state business processes and requirements, assist in building plans for process improvement
IT Consulting: Analyze gaps/opportunities for improvement based on industry Best Practice, evaluate industry trends to identify areas for optimization, evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept, recommend process improvements that fit business needs
Customer Liaison: Meeting with internal/external service groups/leads, liaise between System/Lab owners and third parties to coordinate best times for services, provide weekly planning schedules for review at status meeting with customer leads, monthly operational review meetings/quarterly metrics reporting with department heads
Onsite Lab IT Support: Perform break/fix support for all instrument connected systems, implement Windows based security policies as required, ensure adherence to client’s corporate policies through periodic reporting & compliance programs, act as the technical support contact for field service engineers and external vendors, provide technical subject matter expertise for new system validation and change management, create and maintain a physical inventory of lab equipment, PCs, software, and any other information pertinent to the environment if applicable, perform system preventative maintenances based on client’s schedule if applicable

Skills

Key technologies and capabilities for this role

GxPLab ComputingInstrument TroubleshootingValidationIOPQRequirements ManagementIT ConsultingCustomer LiaisonProcess ImprovementLaboratory SafetyCompliance

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This position requires full-time on-site presence at the client site in North Chicago, IL.

What are the required skills for the GxP Lab Computing Analyst role?

Required skills include excellent customer service skills with the ability to listen to and interpret client requests, ability to troubleshoot complex instrument and technology issues, strong oral and written communication skills, ability to identify/track/complete tasks for multiple projects, and knowledge of laboratory safety practices.

What is the salary or compensation for this position?

This information is not specified in the job description.

What are the key responsibilities of the Lab Computing Analyst?

Key responsibilities include requirements management and onsite validation/compliance support, IT consulting, customer liaison activities, and onsite lab IT support such as break/fix, security policies, and inventory management.

What education is required for this role?

A Bachelor’s or Master’s degree or equivalent in Pharmaceutical, Bio-technology, or Bio-medical engineering is required.

Zifo

Specialist scientific informatics services provider

About Zifo

Zifo provides specialized scientific informatics services to organizations focused on innovation in the fields of Laboratory/R&D, Manufacturing, and Trial operations. Their services include Digital Transformation Coaching, Business Analysis, Program & Project Management, Managed Services, Validation, and Custom Development & Integrations. Zifo leverages expertise in areas such as Chem & Bioinformatics, Data Science, Cloud computing, High-Performance Computing (HPC), Instrument Data, MultiOmics, Data Modeling, Semantics, and Artificial Intelligence & Machine Learning (AI&ML) to deliver tailored solutions. Unlike many competitors, Zifo emphasizes a collaborative approach, ensuring that they understand and address the specific needs of their clients in the scientific community. The company's goal is to support its customers in advancing science and technology, ultimately enhancing global health and wellbeing.

None, New YorkHeadquarters

2008Year Founded

GROWTH_EQUITY_NON_VCCompany Stage

Data & Analytics, Biotechnology, HealthcareIndustries

1,001-5,000Employees

Risks

Emerging competition may pressure Zifo's market share and pricing strategies.

Rapid AI advancements may outpace Zifo's current capabilities, requiring continuous R&D investment.

Data privacy issues could arise from handling sensitive client data amid evolving regulations.

Differentiation

Zifo offers specialized scientific informatics services for enterprise laboratories and R&D operations.

The company provides tailored solutions in Chem & Bioinformatics, Data Science, and AI&ML.

Zifo's strategic alliances enhance its capabilities in laboratory digitization and digital transformation.

Upsides

Zifo's Chennai expansion indicates strong growth and increased market share potential.

Recognition in Deloitte Technology Fast 50 India 2023 highlights Zifo's rapid growth and competitiveness.

TA Associates' investment underscores confidence in Zifo's expansion and innovation potential.

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