Guest Services Representative (Lost & Found) - Winter 25.26 Seasonal - Part Time at Altera

Steamboat Springs, Colorado, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Hospitality, Ski Resort, TourismIndustries

Requirements

Willing to work two (2) days per week, Wednesdays and Thursdays, with a fixed schedule throughout the entire winter season
Detail-oriented problem solver who enjoys a challenge/mystery
Strong organizational skills and ability to work in a fast-paced environment
Proficient computer skills, including email, web browsing, and Microsoft Word
Knowledge of operating smartphones and GoPros/cameras
Ability and willingness to learn and develop proficiency with RTP sales system, Reclaim Hub, and any other necessary technology
Interact and maintain positive relationships with guests, co-workers, and management

Responsibilities

Share the Steamboat Dream
Provide exceptional guest service by anticipating and exceeding guest expectations in the friendliest and most helpful manner possible
Greet and assist guests in a courteous and professional manner
Open/close Lost & Found department
Document guest and employee misplaced, lost, and stolen personal items and equipment in online computer database
Answer Lost & Found phones and emails and promptly respond to messages daily
Document found items in online computer database (Reclaim Hub)
Match reported lost items and found items with rightful owners
Return lost items in-person and through mail carriers
Properly dispose of found items through recycling, donation, and destruction after retention period expires in accordance with SSRC written protocol
Provide up-to-date product information to guests
Conduct daily rounds throughout the base area to pick up items
Other duties as assigned

Skills

Customer Service

Guest Services

Lost and Found

Hospitality

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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