Guest Service Supervisor at Global Partners

Waltham, Massachusetts, United States

Global Partners Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Energy, RetailIndustries

Requirements

  • Guest service skills
  • Relationship building skills
  • Organizational skills
  • Problem-solving skills
  • Self-starter
  • Decision-making ability
  • Leadership skills
  • Detail-oriented
  • Trustworthy and responsible
  • Confident with ability to make eye contact
  • Ability to direct others and prioritize tasks

Responsibilities

  • Supervise employees making sure they are performing all the job duties implemented by management
  • Coach employees by giving them constructive feedback to help perform certain tasks
  • Greet guests and provide an enjoyable shopping experience for everyone
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable
  • Always replenish products to ensure in-stock conditions
  • Address issues by utilizing problem solving techniques
  • Drive top notch guest experience while facilitating the completion of all store level tasks

Skills

Guest Service
Customer Experience
Relationship Building
Problem Solving
Organizational Skills
Detail-Oriented

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI