Guest Service Supervisor at Global Partners

Westborough, Massachusetts, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Convenience StoresIndustries

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills to establish connections with guests and associates
Confident communication style with good eye contact
Ability to defuse issues using problem-solving techniques
Reliable and responsible individual
Detail-oriented with excellent organizational skills
Proven self-starter with the ability to make decisions
Ability to direct others and prioritize tasks

Oversee employees to ensure they are performing all job duties as directed by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and perform cash processes (deposits, lottery, gift cards, checks)
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)
Ensure the 24/7 execution of all guest service programs and processes
Replenish products to maintain in-stock conditions
Address guest concerns and resolve issues effectively