Guest Service Supervisor at Global Partners

Branford, Connecticut, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills and the ability to connect with guests and associates
Confident and makes eye contact with guests
Reliable and dependable
Detail-oriented and possesses excellent organizational skills
Ability to defuse issues using problem-solving techniques
Proven self-starter with the ability to make decisions
Ability to direct others and prioritize tasks

Responsibilities

Oversee employee performance and ensure they complete all job duties
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes (deposit preparation, lottery, gift cards, and checks)
Replenish products to maintain in-stock conditions
Address guest issues effectively

Skills

Key technologies and capabilities for this role

Guest ServiceLeadershipRelationship BuildingCommunicationOrganizational SkillsProblem-SolvingPoint of Sale OperationsEmployee CoachingEmployee Supervision

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key required skills include guest service skills for pleasant greetings, superior relationship-building, confident communication with eye contact, organizational skills, problem-solving, self-starter ability, and leadership to direct others.

What is the company culture like at Global Partners LP?

The company has a long history of over 90 years delivering energy to communities, is committed to innovation, the energy transition, and supporting communities, while providing opportunities for career growth.

How do I apply for the Guest Service Supervisor position?

This information is not specified in the job description. Interested candidates should contact Global Partners LP directly to inquire about the application process.