Guest Service Supervisor at Global Partners

Kingwood, Texas, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Demonstrated ability to provide pleasant greetings and parting remarks, establish connections with guests, and showcase exceptional guest service skills
Superior relationship-building skills and the ability to connect with guests and associates
A trustworthy and responsible individual
Detail-oriented with excellent organizational skills
Ability to defuse issues using problem-solving techniques
A proven self-starter with the ability to make decisions
Ability to direct others and prioritize tasks

Supervise employees to ensure they perform all job duties as implemented by management
Provide constructive feedback to employees to help them perform tasks effectively
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies, procedures, and practices
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks (where applicable)
Ensure products are replenished to maintain in-stock conditions
Address inquiries and resolve guest concerns effectively