Guest Service Supervisor at Global Partners

Houston, Texas, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Convenience StoresIndustries

Demonstrated ability to provide pleasant greetings and parting remarks, establish connections with guests, and build rapport
Superior relationship-building skills
Reliable and accountable
Excellent organizational skills and attention to detail
Ability to defuse issues using effective problem-solving techniques
Proven ability to make decisions and take initiative
Ability to direct others and prioritize tasks

Oversee employee performance and ensure they fulfill all assigned duties
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address guest inquiries and concerns effectively